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DirecTV / early termination fee of $139.12 as of feb/18. this was because of upgrade to 4k

1 Jacksonville, FL, United States Review updated:
Contact information:

I have been a customer of AT&T for more than 10 yrs with Directv as the TV provider. After I terminated AT&T, I received a bill from Directv for early termination fee due to the 4K upgrade which I cancelled a few months earlier. When I called AT&T, they said that they already paid all bills due to Directv. I called and talked to Directv to resolve this error and they said they will contact me via letter. The last I heard from them was through dcicollect.com on June 18, 2018. Still insisting on payment of $139.12 which I believed is exorbitant since I already cancelled that service. Please help me in resolving this matter as I have only 30 days to respond to dci collection agency. Thank you and hoping for favorable response.

Sa
Jun 18, 2018
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Comments

  • 9w
      18th of Jun, 2018
    0 Votes

    first thing is to dispute this with the collection agency
    second I would file a complaint with the better business bureau
    if you are paid up and not under contract than you should not be paying this fee
    at&t/ directtv only care about being paid
    personally I would change provider as well

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