The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

DirecTV / early termination fee of $139.12 as of feb/18. this was because of upgrade to 4k

1 Jacksonville, FL, United States
Contact information:

I have been a customer of AT&T for more than 10 yrs with Directv as the TV provider. After I terminated AT&T, I received a bill from Directv for early termination fee due to the 4K upgrade which I cancelled a few months earlier. When I called AT&T, they said that they already paid all bills due to Directv. I called and talked to Directv to resolve this error and they said they will contact me via letter. The last I heard from them was through on June 18, 2018. Still insisting on payment of $139.12 which I believed is exorbitant since I already cancelled that service. Please help me in resolving this matter as I have only 30 days to respond to dci collection agency. Thank you and hoping for favorable response.

Jun 18, 2018

Post your comment