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Direct TV / deducted charge before due date on my credit card

136 Belle Vernon LaneMills River, United States
5
Contact information:
Phone: 828-891-2968
Directv mailed a cancellation bill for $26.75 after I disconnected service. I had no problem with that. Due date was Sept. 3rd. Started receiving past due notices before it was due. Even received what appeared to be a collection letter from a third party and it still wasn't due. Paid the bill on the due date as I have always done with my bank automated bill pay. Got my credit card bill two weeks afte I had paid. Directv had already deducted the payment from my credit card on Sept. 1, BEFORE the due date. I did not authorize and when I called to complain, I was told it would be 6 to 8 weeks when I would receive my refund for overpayment. Unethical, deceitful practice. They have no right to take my money before it is due, and to hold the funds for so long before reimbursing me. My point is not the amount of money but what they are doing to me and many others.
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DirecTV Logo DirecTV
Customer Service
Overall Satisfaction Rating

1426 Reviews
2230 E Imperial Hwy
El Segundo
CA
United States - 90245
+1 888 777 2454
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