Direct TV / bad advertising and practices
To chase carey president direct tv
Due to the high cost of your service in comparison to the quantity of viewing channels I receive, I am having my service disconnected. As a result of my experience using and trying to disconnect this service I will not recommend any one use your service because of this experience. Your advertisements and rebates are deceptive resulting in higher monthly payments. I have no problem paying the disconnect fee or last months bill, this will be recouped in a few months from the lower cable bill which gives me more viewing options for less money. I do have a problem with any one making unauthorized charges on any of my bank or charge accounts automatically. You have no signature from me or my wife on file on any agreement or installation contract. Send me a final proratred bill and I will promptly pay it. Attach my credit card with an unauthorized charge as your customer service agent implied and I will contest it and delay payment.
Another dissatisfied customer
Lonnie t. Walton
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