Continental Finance
Reviews and Complaints

I got a continental Gold mastercard. I was told that there was a ONE TIME fee of 50.00 upon receiving my card, by a live person. I agreed, and started using my card. Come to find out-it's 50.00 EVERY MONTH! I never would've accepted the card had I known that up front.

CONTINENTIAL FINANCE TOOK A PHONE PAYMENT FOR $50.00 HOWEEVER THEY ATTEMPTED TO TAKE OUT $100.00 SEVERAL TIMES WHICH WITHDREW MY ACCOUNT FOR OVER $75.00. THEN THEY ARE CHARING ME LATE FEES OVER LIMIT FEES. I AM DISABLED WITH LIMITED INCOME. I HAD NO PROBLEM UNTIL NOW. I HAD ALWAYS MADE MY PAYMENT TIMELY.

DJ

Contact your state attorney general. File a complaint with the BBB. They are probably guilty of a violation of usury laws and most people either won't, cannot afford or do not know this.

Find a legal aid lawyer who might help u or look online for a class action lawsuit that might be pending against this company.

Also, start writing to local and national media and to anyone within media that will listen and get people to look into this company. Fight back.

I receiced an E-mail from Continantal Card Web Deals on Sunday .january 06 2008 2:16 PM Subject : Would you like to get back in the game ? A Continantal Finance Card could help . untill now today I have not receid My winning prize payment. Ineed to provide me to find out what is the appropiate regulator agency that I need to loge my complaint with in reference. Thanks Lychibuu

In my case i did not oreder the card. I have tried diligently to reach someone in CS. I have recieved a bill with all types of fees. I did not request this card nor do i want this card. They must be out of thier minds.

Michael Garcia

are you guys serious? dont you read the terms and policies before you request an item? not to mention the activation fee is only a one time charge. Im grateful that they are here to offer someone like me with not so perfect credit a chance to repair it; which, is why I volunteered my checking account info in good faith.(which, I believe you did in order to get the card). You have got to take responsibility some day.

I need to find out what is the appropriate regulatory agency that I need to lodge my complaint with in reference to this fraudulent Continental Finance Company, LLC Master Card. My situation is exactly the same as the first and second though I just received their card today and have NOT AND WILL NOT activate it after I saw the outrageous fees I have been charged.

WHO do I report these criminals to?

I agree 100%! I received my card in September 2007. I called them to activate it (had not received a bill yet). I was told that I had to give them my checking account info for automatic payment of $50.00 before they would activate my card and that I owed almost $300.00 in fees once the card was activated. I told them that I would not do that and did not want the card activated..I refused to give them my bank account info. October 7, 2007 I received an email from them saying that they had closed the account and that I no longer owed them anything since the account had never been activated. I am now RECEIVING bills and threats to be turned in to a collection agency because now they say I owe them two months plus overdraft fees. I am also getting threatening phone calls. I have contacted the company over and over and they say to throw the bills away and the phone calls will stop in a couple of weeks... so far it hasn't shown up on my credit reports but if it does I WILL SUE!

The continental finance credit card was canceled within 1 month after they stated a 30 day pay period would be fine, but they have a 25 day pay period. Calls and all attempts to solve the 1st bill late fees and the another fee because the late fee put me over my limit have been futile. Constant daily calls to my home. e-mails and general harassment from this company is pathetic,even after canceling card late fees are continued to be added to the amount. This is ridiculous. This is a scam . I need help with this from somewhere. KC

I just recieved a mastercard from them for a limit of $300.00 But, it states in the find print that after paying for annual fees my balance will only be $50.00 Is that crazy or what. So, I will have to pay $250.00 just to get $50.00. They are crazy. Where do the se people come from. I not desperate! Or You.

This is the worst credit card I have ever had, I have over 7 credit cards, and this is by far the most aggravating and upsetting one. My identity got stolen back in July, and they sold it. Because of that, I have many open cases in various states, like Nevada, and Florida. (I live in Oklahoma). I also have a freeze on my credit, so that if anyone tries to run it, or change anything on any of my accounts, they must contact me first for permission. I check my online account with Continental Finance on a regular basis, and I'm glad I do. I did not think anything peculiar with my account, but I checked and saw that my address had been changed to a Georgia Address! Of course, I was furious, and tried to call their Customer Service. It was a Sunday, and they are only open M-F, 8-5. So I filed police reports, etc., and called them bright and early M morning. Unfortunately, it's true, that everything is automated, I got disconnected from the automated operator 4 times because MY actual zip code did not match MY file. I finally got this GA address that it was changed to, and was able to speak to someone. Their Customer service team was very rude and acted like it was my fault. I found out that someone who has my identity called up there, said I had moved, changed my address and got sent a new card! All without my knowledge. I informed them I was canceling both cards I had with them because of this, and the supervisor was rude and acted like I was out of line for being so dramatic.

Bottom line-- do NOT get this card, there are many many more cards out there where you can get better customer service, and they have a better act of security (especially if you are a victim of identity theft like me!)

-Kate
Yukon, OK.

Yes this company is very bad. Isn't it funny that you cannot speak to ANYONE unless you have your card #. I was approved for this card but never rec'd it and they wouldn't even talk to me. It is just crazy.

On October 10, 2007, I received a call from a representative for Continental Finance regarding my credit card payment. The representative call to inform me that i need to make a payment of $395.08 to bring my account current. I asked why so much, although the minimum payment is only 50.00. The lady said my account was over the limit of $395.08 and could I make a payment today. I made a payment over the phone, she then informed me that now my balance is at $300.00 and to send a payment of 50.00 by the end of the month.

November 10, 2007, a representative called me about making a payment over the phone although my payment wasn't due until the next day. She informed me about making a payment of $29.01, well again I made the payment over the phone. Well on December 27, 2007, a rep called to say I owe them a payment of $180.00, i replied " For what!" I just made a payment. Carla, the rep informed that i missed the payment of $100.00 back in November, therefore they charged me

$30.00 late fee
$30.00 overlimit fee
$30.00 returned item fee

I told her that the Representative I talked with and maf=de my payment to said I only needed to pay $29.01, she said that the young lady made a mistake and that she should have told me it was $100.00 that was to be paid. Come to find out they have call centers all over the country and that the young lady who I made my payment to was in Buffalo, New York and that she is located in Texas. I informed Carla in Texas that I'm not making a payment that is attached with bogus fees due your representative giving incorrect information. i contacted customer service to make the same complaint, Tiana was her name said that I was still to make a payment of $180.00, because they were not going to remove the fees. I have contacted the Attorney General of Mississippi, because still is fraud and robbery! So, do not get a credit card with Continental Finance, their fees are outrageous and there customer service tactics are horrible.

I ordered a credit card paid my 247.00. I was unable to active the card due to my phone number being changed. I canceled the card and have not yet received my refund. I called on [protected] and was told it would be 60 days. I can now not get a live representative due to the card expiring. I have sent them 2 letters requesting my money. The card number was [protected].

My husband wanted to get his credit score to increase so he tried getting this Continental Finance Credit card! BIG MISTAKE! his credit limit was 300 dollars and 250.00 in fees were charged as soon as we opened the account! This company is horrible. The minute you enroll they start calling you every night for payments!

I do agree with every comment the card is a waste of time and money am so so so sorry i applied

I totally agree and I just got my card and have yet to make my first payment. When I got my statement I had a $300.00 credit limit. I,ll admit I have past bad credit and hoped this would help correct that, but I find out they take $250.00 of that limit on my card for immediate fees and you are left with $50.00 on the card, plus you have a $50.00 payment due in 2 weeks. So basically you have nothing and with the finance charges with minimum payments I will never get this payed off. I,m thinking about just cutting the card up and sending it back to them. What other choice do I have? What would you do?

I am having same issues with continental mastercard. Was your issue resolved and if so how ?

I think its asham that they put all these fees on this contintial finance card how do you suppose to enjoy using the card with them putting all the fees on the card and they put those fee's on soon as you activated it and you barely can buy anything with the card $50.00 avaiable to me wtf is that going to do for me or for my bills? Huh?{ what you gonna do with $50.00 go to mcdonalds and use it buy a meal and get a cup of coffee and the money that was avaiable to you is already just about gone}. You know why you cant buy to much with the card? BECAUSE WERE TO BUSY PAYING ON THE FEES ON THE CARD and even if you pay it in full you still cant go over $300.00 so lets say for example I paid $314.00 they will take the money accourse but put it as a credit for my next bill FOR EXAMPLE IF MY BILL IS $50.00 A MONTH IT WILL BE ONLY $30.00 FOR THAT ONE MONTH THAT I PAYED OVER MY LIMIT. I mean in my opoion your just better off using cash I mean I understand this helps your credit but the money you be paying just to have this card and to say Hey I got a credit card you mind is well get a prepaid credit card I heard that helps your credit as well because this is ridiculous and wit bad credit you cant even get a good bad credit card because all the companies label you as a liability and ppl dont want to give you and chance because they feel they dont want to lose money if they feel like that! they shouldnt give credit cards to bad credit ppl at all becasue its not fair that as a consumer we half to pay out all this money and cant even use the benefits of the damn card you barely cant use the damn card because its only $50.00 and I laugh sometimes because im like where human we make mistakes and we learn from them and when we get another chance we fix the problem and not do the wrong again but in there eyes there like nope its are way are NO WAY thats it you want are card and benefits you gotta pay us all out first . Creditors treat ppl with bad credit really bad and its asham because things happen in the life where you might just cant pay and thats when the calls starts and being hasseled into court ( CAPITAL ONE )its wrong how they treat us as ppl but imma have the last laugh at the end and I did a test I just wanted to see can I overdraft and I tried to overdraft by a quarter you know the card said DENIED im like wtf is this prepaid card are something? its only a freaking quarter smh I cant wait to get my credit back on track because I got something for these ppl they make me so angry literlaly just how they treat ppl who barely making who works so hard to make a living and they not even trying to work with them. REVENGE IS MINES just site back and watch because when my credit get right they gonna be on my ### sending me applications for award cards and everything and imma simply be like NOPE because when I was down and out they wouldnt even look at me but now that im back and free of debit now you wanna come crawling back na you good lol but just alil advice to ppl who wants to apply for this contintial finance card DONT DO IT YOU WILL REGRET IT beleave me your making a big huge mistake!

This credit card scam needs to be stopped. Just wanting people to know not to apply for a Continental Finance Card. I pay my bills and have good credit so I am trying to report them to people and bureau's so they can warn people. A company like this plays with their grace periods so they can charge you a late fee, and charge you for paying by phone or online. Just beware of using their creidt cards-cause all it can do is hurt your credit.

Just want everyone to read these complaits before applying or using this bank. DO NOT USE A CONTINENTAL FINANCE MASTERCARD- THEY ARE SCAMMERS. What people are saying about this company is so true. Don't use them.

i got my renewal card. i called the number to speak to a rep to close the acct. was prompted by the phone menu to activate my new card. i did nothing and was finally told by the automated system to press a certain number to cancel the acct instead. i did that. i was not given a conf. no. or anything. i received a statement soon after w/the renewal fee. i called and got a rude woman who gave me her first name. i asked if she had an employee i.d. no. so i could atleast have someone to ref back to because by this point i can see what sort of mess i'm dealing with. i was very nice. she talked over me..any time i would open my mouth..she would try to rush me off the line. she said she can "try" to put in a request for me. i told her about the cancelling of the card and she aid.."must have been a glitch"...that's not my problem...and this shady co. isn't going to make it my problem. unfortunately, one bad divorce and my credit needed to be built up again or i wouldn't have opened this acct. i work for american express..we all have our complaints, but this co. takes the cake. i have a feeling my next call will be escalated and so on. i am fully aware of the program. i will probably end up paying more on my cell minutes trying to fix an issue that i didn't cause. all this rep kept saying is how, even if my acct is cancelled, i must still pay my balance. DUH! that's all she kept repeating like a robot in her sarcastic tone. for the prev person referring to the comment as "folks"...if you don't work for the company, u should. u would fit right in. if that company treats it's customers like this..i can only imagine how their employees are treated. some co. i would not be proud to defend OR work at. defending a scab co. like this one just shows any supporter's lack of integrity as a person.

I'll respond to the payment hold listed in the first paragraph. Continental does have a 7 day hold on non guaranteed funds (checks) but the amount is immediately deductred from the balance on the account. You DO NOT pay finance charges on the payment while it is held, you certainly will not get a late or over-limit fee while the payment is held.

Folks, if you are going to post negative things about a company, please get your facts straight. Continental Finance has nothing to hide about there product or how it does business.

I TOO RECENTLY WAS APPROVED FOR A CONTINENTAL FINANCE CREDIT CARD NEVER RECEIVED IT AND NOW THEY WON'T ANSWER MY CALL IT GOES TO A DIGITAL RECORDING AND THEN HANGS UP

They got into my checking account before payment date also. Did not authorise this. Also sent payment with money order and they still took money out of account. Called to cancel card. Extremely rude. Could not get a confirmation on cancellation. Balances do not match my records. This company needs to be reported to Attorney General Office. Does anyone care? How does someone fight back?

I have no doubt that what you say is true. They do not want you to pay on time (despite the incessant calls starting ten days before) and they certainly don't want you to pay it off. I wrote a review elsewhere that all of a sudden my debit card isn't "valid" (even before I tried to input a payment)..never mind I had used it just before and just after the call to CF..successfully, I might add.

This company is a total rip-off, which is a shame, as I have had great luck with other First Bank of Delaware credit products.

I received the continental finance card and was happy to have been able to receive the card. I made a payment as soon as I could and then found the card was already maxed out. For the next couple months I continued to make payments and found that when I made the minimum payment my account was always over the limit. My husband also got a card and we started getting phone calls every day. My husband took a call from their bill collector and I was busy cooking supper. He told them we did not have the money to make the payment that month. She told him he would be sorry and they made an unauthorized charge to my bank account which bounced the account. My husband had to take money out of his account so mine would not be bounced because our bank would not cover it then they had the gall to call wanting another payment. When my tax money comes back, I will be closing this account and no more payments will be made to this bunch of crooks!

If anyone could please help me with what to do about this company it would be great. I paid my bill over the online system that they provided. They then called me and said that they website was broken and charged me over 100 dollars in fees. I am trying to get rid of this account but every time I try to call them to settle debt I get no response from a real person. Do I need to get an attorney or what should i do?

it's no consolation...but even if u do get a live person..it's worse! u will feel even more mad because the automated system has an excuse...it is, what it is...BUT..a live person at this co. has no good excuse to be rude and of no help. it's not just a few ppl either. every person i've had is extremely rude. it seems they just pull ppl out of the ditch and put them on the phones! don't waste ur time. they won't help u. they either hate their job, or hate to work ..period! OR...they are useless and can't get work somewhere else where ppl actually HELP ppl. either way..it's falls on the consumers laps, so these reps could care less.

I am so glad to hear I'm not the only one having difficulties using the automated system. I need a LIVE person to speak with! I fell behind and am trying to resolve this issue through a credit consolidation group, but the info I am trying to obtain, I cannot do so over their automated system, as it keeps telling me my account number is invalid. Are there any solutions? How can this card even be canceled if there is no one to speak with?
UGH!

We ordered this card months ago they said they sent it and we have to call a different number and report it not received and they would send us a new one but we still have not received that one now they sent me an e-mail saying I have not payed my bill for what something I do not have they told me the card has never been used so why do I owe then anything I agree this company is just a scam and should not be allowed to do any business!

I realize the seriousness of a man keeping his word. When I made the application or the card account with you, it was totally misrepresented. I knew about the obligations on my part, but I wasn't informed of the nature/amount of the payments. Now, thanks to your "helping to restore my credit rating", it will only get worse.

I am reporting you to the authorities that regulate consumer credit ads, and also the FCC to insure that you never call my house again.

I will arrange to pay you a minimal amount, for now, to eradicate this debt.

You should be ashamed. Not everybody with bad credit should be targeted for your scams. We have a legitimate need to restore our rating and should not be subjected to this harassment!

I have had a continental card since July of 07 and what a head ache I was just charged 90.00 of over limit fees my card was not over limit also I found that a charge was put on my card I did not make and there response was there is nothing they can do about it... I also told them since I was so pissed off that they were running a scam.. and to top everything off I made my payment and they say I have a 00.00 amount on my card I think I'm getting a lawyer today.

I received the card and paid everything that they said that I had to pay to use it. My card worked fine but then I lost my job and could no longer send them anything. I received a call from a collection company today and they told me that for a $300.00 prepay card I now owe them over $1000.00. I told him to cease and desist collection activity and not to contact me again and he called me right back and left a nasty message which I will be taking to my attorney tomorrow. I have also blocked the number that he was calling from which is [protected]. I would not recommend this company to my worst enemy!

Total scam card! I will cancel on Monday. Very upset!

I am fed up with this company. I called seven times today and the system says that my card number cannot be recognized then it hangs up on me. I have been with them for three years and it has been nothing but headaches. I am canceling my account Monday.

I have been trying to reach a live person for 2 days i ask for a call back multiple times and i do not receive even a call back what is the problem here why can i not reach someone in customer service [protected] i NEED TO TALK TO AQ LIVE PERSON PLEASE

I have a today mastercard , a payment for $175 was sent on the due date, but it was sent to the old card number but since you merged with continental it doesn't show as paid, old account #[protected], new account number [protected],

got approved for a fit card and there was no reference # in the paperwork and the offer expires. tried customer service no one answered

Expatriation Act 1868 breached

After I closed my account, unbeknowenst I was charged a $5 monthly fee...that i a had to that added to over $46, I did not recive statmeents letting me know this was happening I called they saud there was nothing they could do...So I paid IT!

WORST CREDIT CARD COMPANY EVER! I have never in all the cards I've had ever had them call me 4 days before my account is due. I have asked and asked that they stop calling in early morning hours, as it conflicts with my job and sleep. They are doing it just to be a holes now. Will be paying them off so they can go f themselves .

I have had this card for a year and a half and have had no problems, it has took my score from bankruptcy to almost 700. They must have changed because I make online payments from my bank and although it takes 5 to 8 days to reflect it is still posted the day I tell them to take the money from my account. Now that I have better credit i have 4 other cards and no longer need the Verve Card and am going to cancel it because of the high fees.

I have tried on several occasion to speak with a live person in reference to a payment as well as information they retrieve about my social security number and it being incorrect in the system. After reading the complaints below and starting to wonder about the validity of this company.

YOU WILL REGRET IT!
1. YOU WILL HAVE PROBLEMS PAYING FOR BILL EVER MONTH (every month it have been something)
2.YOU CAN TALK TO THESE PEOPLE, BUT THEY ARE COMING CALL YOU OVER AND OVER AGAIN
3.ALL THE CHARGES THEY DO NOT TELL YOU ABOUT
4.EVEN AFTER SO-CALLED RESOLVING ERRORS THAT IS THEIR FAULT...THEY WILL CLOSE YOUR ACCOUNT EVEN THO YOU HAVE SPOKEN WITH THEM
5. YOUR BANK ACCOUNT WILL TAKE A HARD HIT TOO..WELL, MINE DID(I am still trying to wrap my head around why none of my bills got paid even tho the funds was there which the bank took as well)
6. I CAN SEE IF I DID NOT EVEN TRY TO PAY MY BILL, BUT THESE PEOPLE WILL MAKE SURE THAT YOUR PAYMENT DO NOT EVEN POST ON TIME!

Kay..i just entered my complaint -however my phone number was accidently entered incorrectly...I would like to correct this