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Citibank Nri / unfriendly

MO, United States Review updated:
Contact information:
Phone: 6362206072
CitiBank NRI site is very unfriendly and slow. The customer service is very poor. They are unfriendly and unhelpful.


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  24th of Nov, 2008
Agree Disagree 0 Votes
You're right. I am from Melbourne and everytime i call them it is diverted to India. The service is very awful. The operators keep disconnecting the phone during conversations. The operators have very little knowledge about banking and are not trained well.
  1st of Jul, 2010
Agree Disagree 0 Votes
CITI NRI is like a Mouse Trap.
You can only send money to India.
There is no way you can get it back.
Even though Reserve Bank of India made simple rules for repatriation, people working in CITI will intrepret those rules in a most complicated way and make sure that you will not get any thing back.
They are spoiling the image of the bank and causing enough heart burns to the customers.
  14th of Dec, 2010
Agree Disagree 0 Votes
Citibank NRI home loans is run by a bunch of [censor]s, who are not from the banking world. The customer representative is a joke.Unprofessional, unaware irresponsible people. No wonder CITIBANK is under loss. The customer rep I spoke to had no idea as to how the loan works and here is the best part the Country Manager in India is a novice too, looks like CITI recruited a "smart" 23 year old MBA to head the company, man he is CLUELESS. I wihs they stop providing their "SERVICES" bah !! service is a joke. Hope they fire all the Managers who handle this loan in the US and India tooo.. Word of advice do not deal with them!!!

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Citibank Logo Citibank
Customer Service
Overall Satisfaction Rating

384 Reviews
Citi, 388 Greenwich Street
New York
United States - 10013
+1 800 285 3000
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