Citibank Advantage Card / credit card
In two dates, January third, January 4 amount of 50 dollars, amount of 37 dollars were declined to Kennedy Sopacded Center and Wallmart and the credit card number [protected], where the total balanced statement was payed on december 28.
After a phone call the agent want me to call again in order to solve the problem because she was not able to solve.
This business process problem, a system problem and a governance problem that need to be solved by the corporation not by the customers.
This is a disrespect with consumers C Ponte de Albuquerque
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