Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Citibank Complaints #562-581
Citibank

Citibank review: promotion

C
Author of the review
1:14 pm UTC

Opened checking and savings acct as required by promotion, with a 15, 000 dollar deposit. Asked bank employee more than once if I needed to split money or not, she assured me I did not. Fast forward 90 days no promotion money deposited in my acct. Went back to branch talked to same young lady, she then told me I needed to split some money between both accts. I told here that was not the information she gave me, she then told me it was my fault because I didn't read the fine print! I then asked what could be done about this problem, her answer was that they would have to hold my money for another day 90 days, which I found totally unacceptable.Asked to speak to manager and was told there wasn't one. She did not have any way to resolve this problem other than hold my money and file a complaint and maybe get promotion.

More
Send message
Copy link
Report
0 comments
Add a comment

More Citibank reviews & complaints

Citibank - incorrect reporting to credit bureaus 12
Citibank - citibank 87
Citibank - Closed my account 94
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Citibank - enquiry 63
Citibank - dishonest business practises 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Citibank - Unacceptable behavior and business practice
Citibank - Approved loan, cash not received 1
Citibank - Best buy credit card account
Citibank - Credit card 1
Citibank - scam artists 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Citibank reviews and complaints

  1. Citibank Contacts

  2. Citibank phone numbers
    +1 (800) 285-3000
    Click up if you have successfully reached Citibank by calling +1 (800) 285-3000 phone number 12 12 users reported that they have successfully reached Citibank by calling +1 (800) 285-3000 phone number Click down if you have unsuccessfully reached Citibank by calling +1 (800) 285-3000 phone number 13 13 users reported that they have UNsuccessfully reached Citibank by calling +1 (800) 285-3000 phone number
    USA
    +52 55 2262 3911
    Click up if you have successfully reached Citibank by calling +52 55 2262 3911 phone number 5 5 users reported that they have successfully reached Citibank by calling +52 55 2262 3911 phone number Click down if you have unsuccessfully reached Citibank by calling +52 55 2262 3911 phone number 4 4 users reported that they have UNsuccessfully reached Citibank by calling +52 55 2262 3911 phone number
    11%
    Confidence score
    Mexico
    +1 (416) 947-5500
    Click up if you have successfully reached Citibank by calling +1 (416) 947-5500 phone number 0 0 users reported that they have successfully reached Citibank by calling +1 (416) 947-5500 phone number Click down if you have unsuccessfully reached Citibank by calling +1 (416) 947-5500 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +1 (416) 947-5500 phone number
    Canada
    +54 11 4329 1772
    Click up if you have successfully reached Citibank by calling +54 11 4329 1772 phone number 1 1 users reported that they have successfully reached Citibank by calling +54 11 4329 1772 phone number Click down if you have unsuccessfully reached Citibank by calling +54 11 4329 1772 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +54 11 4329 1772 phone number
    100%
    Confidence score
    Argentina
    +55 11 4009 3818
    Click up if you have successfully reached Citibank by calling +55 11 4009 3818 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 4009 3818 phone number Click down if you have unsuccessfully reached Citibank by calling +55 11 4009 3818 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 4009 3818 phone number
    100%
    Confidence score
    Brazil
    +55 11 2109 2484
    Click up if you have successfully reached Citibank by calling +55 11 2109 2484 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 2109 2484 phone number Click down if you have unsuccessfully reached Citibank by calling +55 11 2109 2484 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 2109 2484 phone number
    100%
    Confidence score
    Brazil
    +55 11 4009 3000
    Click up if you have successfully reached Citibank by calling +55 11 4009 3000 phone number 1 1 users reported that they have successfully reached Citibank by calling +55 11 4009 3000 phone number Click down if you have unsuccessfully reached Citibank by calling +55 11 4009 3000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +55 11 4009 3000 phone number
    100%
    Confidence score
    Brazil
    +57 1485 4000
    Click up if you have successfully reached Citibank by calling +57 1485 4000 phone number 1 1 users reported that they have successfully reached Citibank by calling +57 1485 4000 phone number Click down if you have unsuccessfully reached Citibank by calling +57 1485 4000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +57 1485 4000 phone number
    100%
    Confidence score
    Colombia
    +593 2393 9043
    Click up if you have successfully reached Citibank by calling +593 2393 9043 phone number 1 1 users reported that they have successfully reached Citibank by calling +593 2393 9043 phone number Click down if you have unsuccessfully reached Citibank by calling +593 2393 9043 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +593 2393 9043 phone number
    100%
    Confidence score
    Ecuador
    +595 216 202 400
    Click up if you have successfully reached Citibank by calling +595 216 202 400 phone number 1 1 users reported that they have successfully reached Citibank by calling +595 216 202 400 phone number Click down if you have unsuccessfully reached Citibank by calling +595 216 202 400 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +595 216 202 400 phone number
    100%
    Confidence score
    Paraguay
    +51 1221 7000
    Click up if you have successfully reached Citibank by calling +51 1221 7000 phone number 1 1 users reported that they have successfully reached Citibank by calling +51 1221 7000 phone number Click down if you have unsuccessfully reached Citibank by calling +51 1221 7000 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1221 7000 phone number
    100%
    Confidence score
    Peru
    +51 1215 2080
    Click up if you have successfully reached Citibank by calling +51 1215 2080 phone number 1 1 users reported that they have successfully reached Citibank by calling +51 1215 2080 phone number Click down if you have unsuccessfully reached Citibank by calling +51 1215 2080 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1215 2080 phone number
    100%
    Confidence score
    Peru
    +51 1215 2216
    Click up if you have successfully reached Citibank by calling +51 1215 2216 phone number 2 2 users reported that they have successfully reached Citibank by calling +51 1215 2216 phone number Click down if you have unsuccessfully reached Citibank by calling +51 1215 2216 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +51 1215 2216 phone number
    100%
    Confidence score
    Peru
    +598 2198 7113
    Click up if you have successfully reached Citibank by calling +598 2198 7113 phone number 1 1 users reported that they have successfully reached Citibank by calling +598 2198 7113 phone number Click down if you have unsuccessfully reached Citibank by calling +598 2198 7113 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +598 2198 7113 phone number
    100%
    Confidence score
    Urugay
    +58 212 705 2039
    Click up if you have successfully reached Citibank by calling +58 212 705 2039 phone number 1 1 users reported that they have successfully reached Citibank by calling +58 212 705 2039 phone number Click down if you have unsuccessfully reached Citibank by calling +58 212 705 2039 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +58 212 705 2039 phone number
    100%
    Confidence score
    Venezuela
    +58 212 705 2614
    Click up if you have successfully reached Citibank by calling +58 212 705 2614 phone number 1 1 users reported that they have successfully reached Citibank by calling +58 212 705 2614 phone number Click down if you have unsuccessfully reached Citibank by calling +58 212 705 2614 phone number 0 0 users reported that they have UNsuccessfully reached Citibank by calling +58 212 705 2614 phone number
    100%
    Confidence score
    Venezuela
    More phone numbers
  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2026
  7. View all Citibank contacts
Citibank Category
Citibank is ranked 58 among 353 companies in the Banks category
#56 ABN AMRO Bank ABN AMRO Bank #57 Citi Mobile® Citi Mobile® #58 Citibank Citibank #59 Santander UK Santander UK #60 ClickBank ClickBank

Most discussed complaints

Credit protector
2
(opinions to this review)
Citibank Alternatives
Regions Financial 181 reviews Truist Bank (formerly BB&T Bank) 984 reviews ABN AMRO Bank 14 reviews Dunia Finance 104 reviews Community Bank 8 reviews