Chase Credit Card / unfair business practices
Last year Chase bought Washington Mutual; we had 2 credit cards with WaMu that became Chase cards. My husband and I decided not to activate the Chase cards until we had paid off the balance; working to that end we made twice the minimum payment on each card. In July we received a letter from them saying that our accounts had been closed from lack of use.
Three years ago we paid off a Chase credit card and closed it as the interest rate had increased from 11% to 30% even though we had never missed a payment. I was extremely disappointed when Chase bought out WaMu as I had already been the recipient of their usury business practices, but decided to make the best of a less than positive situation (from my perspective) and simply pay off the cards and charge something small every month and pay it off before any interest could accrue. I decided not to close anymore credit card accounts as that produces a negative to my credit score but Chase beat me to it this time.
What steps can I take to 'assist' Chase in realizing how wrong they are to treat their customers this way? Also, is there any possibility that all of us who were treated badly by this company could file a classaction lawsuit to get them to reverse the worst of their crimes?
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