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Chase Card Services - Wilmington, DE / consumer robbery

1 United States

Chase Card services of PO Box 1529 Wilmington De. 19850

I have been a Chase card holder for 8 years and never made one late payment. I very rarely carried any balance. I always paid it in full. This also being during my 3 deployments to support Iraqi freedom. I have recently retired from the USAF and had to make a trip home to NJ for the birth of my granddaughter. I mailed my full balance payment of $831.92 to Chase when I returned home and it arrived 2 days late, this being around 4 July 2007 Around the same time I had wrote a convince check to my daughter for $7,000.00 at a rate of 5.99% until payed off. Well needless to say they charged me a $39.00 late fee and said the promotional rate of 5.99% would now not apply to the check. I got no warning from the bank before they honored this check, as I had no idea my payment posted late; although this is probably addressed on one of the 6 pages of fine print they send you when you open your account. I consider this consumer robbery and very unfair.

Anthony S. Farruggio

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