[Resolved] Cell C — retentions department
I have been calling Cell C Retention Department to come and collect the Citrus Mobile Tablet which is faulty. I since logged a call from 14 July 2016 but nothing has happened until now. I am paying for something that I cannot use because it cannot detect the sim card.
I am not happy with Cell C, because I calling them every week to follow up on the matter.
Please guy you need to up your standard.
I had no choice but to cancel the contract, I will go to the other shop where I will get a better service
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
Cell C Customer Care's Response · Jul 10, 2019
Good afternoon Nokukhanya
We will assist you, apologies for the frustration. Which number can we reach you on?
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