[Resolved] Cell C — disgusting service
my name is mlungisi ngeleka i am a customer of cell c. on 30/01/2017 i called cell c to ask for a settlement amount. but they could not help me, i asked to speak to the manager but they refused to let me saying i should speak to them. they are refusing to give me the amount saying i should rather call the following day to ask. i am fed up with this service provider. my number is [protected].
all i want to do is to pay them the settlement and be debt free.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Cell C Customer Care's Response, Jan 30, 2017
Hi mlungisi, we apologize for the inconvenience caused and the unpleasant experience. Please note that our team will be calling you to assist. ^NS
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