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Carl's Jr. Restaurants

Posted: Oct 12, 2017 by    

charged 50 cents for water, refused to give a lid. talked with total disregard.

Complaint Rating:  0 % with 0 votes
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Contact information:
Sunnyvale, California
United States
Carl's Junior Restaurant 1101038 at 1051 El Camino Real, Sunnyvale, CA 94087.
Date 10/12/2017; Time 12:59 PM
Cashier Miguel A
Order 592739

I purchased a medium Soda and asked for a water cup. She charged me $2.72 + Tax ($0.24) = $2.96

I asked why it is so high, she said water is 50 cents. And said to me "Check your receipt!" multiple times.

I was taking this water for a friend, so I asked for a lid so it will not spill in my car. She pointed me to where the lids are. But none of the lids fit the water cup.

I asked her again, if she can give a different cup or a lid that fits. She said that is all they had. She was rude.

This kind of behavior will upset many customers!
Complaint comments Comments (2) Complaint country United States Complaint category Food


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N  12th of Oct, 2017 by    0 Votes
If you are old enough to drive you should not mistake being told that, that is all they have as rude. If they did not have any lids what did you want her to do? Wave a wand and magically have it appear in thin air?
N  13th of Oct, 2017 by    0 Votes
They have to inventory there cups and lids, so they are going to charge you for it.

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Carl's Jr. Restaurants Logo Carl's Jr. Restaurants
Customer Care Service
6303 Carpinteria Ave.
United States - 93013
+1 877 799 7827
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