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Canada Post Corporationsmartmail marketing campaigns

September 28, 2018- sent pdf postcard to Gilmore Printing for printing
October 16/17, 2018 - Gilmore Printing delivered postcards to Canada Post
Took about 8 business days for postcard to arrive at urban address; and an additional 6 to 12 business days (14 to 20 days) to arrive at rural address;

Postcards have been received multiple times at some urban addresses--why does this happen? We paid for a set number of postcards when they are delivered to the same address we are not getting what we paid for.

The use of the postcards was for residents in Kingston, Frontenac and Lennox & Addington to enter a survey to receive a free radon testing kit. There were hard deadlines for this campaign (a campaign that had undergo ethics review)

Mailing ID 9O0CL77851623440065

Su
Nov 27, 2018

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