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Canada Post
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959 complaints
66 resolved 893 unresolved
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Canada Post headquarters

2701 Riverside Drive, Suite 1200
Ontario, Ottawa K1A0B1
Canada

Canada Post phone numbers

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What is Canada Post’s email address?

Canada Post’s support and contact email address is [email protected]

Canada Post website

Canada Post working hours

Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 6:00 pm Fri 8:00 am - 6:00 pm Sat Closed Sun Closed

What category is Canada Post related to?

Canada Post is related to the Other category.

What are the social media accounts of Canada Post?

What is Canada Post's Facebook?
Connect with Canada Post via Facebook at Canada Post
What is Canada Post's YouTube?
Like, share & subscribe to Canada Post on YouTube at Canada Post
What is Canada Post's Instagram?
Check out Canada Post's Instagram pictures and videos at Canada Post
What is Canada Post's LinkedIn?
See Canada Post's portfolio on LinkedIn at Canada Post
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Frequently asked questions about Canada Post products and services

What does Canada Post do?

Canada Post is a mail company and the primary postal operator in Canada.

How to contact Canada Post?

You can reach Canada Post by phone at +1 416 979 3033.

Where is Canada Post located?

Canada Post is headquartered at 2701 Riverside Drive, Suite 1200, Ottawa, Ontario, Canada - K1A0B1. You can mail them at Canada Post Customer Service, Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8.

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Overview of Canada Post complaint handling

958 Canada Post reviews first appeared on Complaints Board on Oct 18, 2006. The latest review Refusal to deliver package was posted on Jun 24, 2022. The latest complaint Mail Delivery was resolved on Apr 26, 2021. Canada Post has an average consumer rating of 1 stars from 958 reviews. Canada Post has resolved 66 complaints.

Additional information

Locations

Postal Address

Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8

Is ComplaintsBoard.com associated with Canada Post?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Canada Post Customer Service. Initial Canada Post complaints should be directed to their team directly. You can find contact details for Canada Post above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Canada Post. Discuss the issues you have had with Canada Post and work with their customer service team to find a resolution.

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Latest Canada Post’s complaints

K
8:58 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Canada Post - Sub station (post office) used when item needs a signature but no one is home.

The 16th of June a card was left by the post person indicating that I have to go to pickup my registered letter at a postal outlet. The recently closed the postal outlet at my local drug store and sent me to a corner shop 3.5 KM from my home needing two buses to get to. However there is a postal outlet at a drugstore in a fair sized mall that requires only...

Read full review of Canada Post
M
5:43 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Canada Post - Refusal to deliver package

A family member sent me a birthday card in the mail with a gift card inside. Said family member made the package to be registered, so instead of canada post delivering package to my mailbox, which it would have fit in, they left a sticker to pick it up. I attempted to pick it up twice. First time, I had a recently expired license, but I brought a copy of a...

Read full review of Canada Post
K
4:46 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Canada Post - Delivering without parcel key/mixing it up.

This is the third time this has happened, when Canada Post has mixed up the parcel key. I watched it happen this time. Been tracking my package, is up the road, so wait in lobby. Finally think I see them after an hour 1/2. I see a guy carrying a packing and assuming it mine. They leave, I check my mailbox but no key. So I keep waiting. 5 minutes later I get...

Read full review of Canada Post
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