RIPPED OFF and ROBBED by the CROOKS at Budget car rental. Budget car rental on 87t street in New York City are COMPLETELY UNPROFESSIONAL. I locked in a rate for the long weekend by booking online: $109.99 for the first day and $61.99 for the second day. With taxes, it added up to $206. This is an exorbitant amount of money to rent a car for 2 days, but I decided to deal with it because I was going to my friends wedding and renting a car and driving was my only way to get there.
When I returned the car, I returned 16 hours early. As far as I understand, returning after 24 hours is considered 2 days and that I was to be charged $206 as I originally expected. However, budget PENALIZED me for returning EARLY and increased my rate to $164.99 per day (TOTAL $395.56 for 2 days with taxes). This was almost twice what I originally expected to pay.
Even though I supposedly returned "early" and was penalized for it, I still was charged for 2 days at a higher rate. How much sense does that make??? When I told the agent I wanted the car back so that I could return it 16 hours late and receive my original rate of $206, but she REFUSED to give the car back to me, claiming that my contract had already been closed. If you're going to increase my rate, the least you can do is TELL ME before you charge my credit card and close my contract. She took away the option for me to keep the car for another 16 hours and get my $190 back.
In the end, stuck with a $395 bill for a car I rented for one day and 6 hours. LUDICROUS. I will NEVER rent from this location EVER again!