The complaint has been investigated and
resolved to the customer's satisfactionResolved Budget Car Rental — hidden charges
resolved to the customer's satisfaction
Beware of RSN (Road Safety Net) hidden charges. My wife didn't accept these optional services. We were charged $6.00 / day for this key replacement service that we would have never used. I asked Budget for a refund, they refused saying that we didn't read the fine print in contract saying you would be charged unless you found this hidden charge. I'll never rent from Budget again for taking advantage of my wife (and I). I recommend Dollar, Hertz or National, they do not cram your rental bill.