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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] review: Browsing speed problem 53

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Author of the review
12:00 am EST
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I am student of Indian Institute Of Information Technology & Management Gwalior. We are using the broadband connection of BSNL named data one and according to company broadband means browsing speed should be 256kbps but from fews days we are getting the speed of 30kps even worst than this 5kbps sometimes.

Customer beware!

53 comments
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J Misra
, IN
Jul 06, 2014 4:28 am EDT

BSNL Broad Band does provide less than Half of assured Bandwidth. Example- I have opted BBG-ULD-1425 combo plan and as per plan I should get up to 512 KB/s or say 4 Mbps speed.But I always get less than or around 1 Mbps or say around 125 KB/s speed.Neither DET Rajiv Chauhan, nor JTO Sarvesh, nor SDO line R.P.Singh nor any SDO or JTO is ready to resolve my problem in Kashipur, Uttarakhand ...Many times I get around 1/10th i.e 50 KB/s speed instead of assured speed of 512KB/s

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ras123
, IN
Mar 29, 2014 2:07 pm EDT

I am consumer of BSNL Internet wireless service, I want to tell that you have charged 9 re's. Extra, because my balance was 128.20 re's. At 21.17.25 (27/3/2014) then I have used service at 21.19.10 (29/3/2014 ) and I have consumed only 1.20 re's. But message is showing 119.20 current balance I want to ask how because my current balance should be 127 re's. As used 1.20 re's.

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vikas kumakr
, IN
Aug 22, 2012 7:14 am EDT

slow intenet speed on [protected] phone no having bbrural home pack broadband connection and phone lines remains out off order every week end or 5 times in a month...

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manjunath.g
, IN
Apr 26, 2012 4:21 pm EDT

Sir, I am manjunath
My number is [protected], I have connected internet for commercial my plan is 4Mbs speed, 20 GB download. First 5 and Half Months it was so good later it started problems arise suddenly signal cutoff and speed decreases and now the speed is 1mbs only i cant watch you tube and i cannot browse online anything so please i request u to take some decision . Thank You

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Praveen Raju
, IN
Feb 24, 2012 3:55 pm EST

I m staying umred @nagpur dist... i m not getting internet properly... evening hours for 512 KBPS of my internet speed.. i m getting only 75 KBPS... but in the morning hours some time i m getting more than 512 kbps... due to this uncertainty.. i really feel why i choose bsnl broadband.. this problem coming from the last one month.. could any one suggest why like this ... my mail id is rajumca2006@yahoo.com

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kirankirange
, IN
Nov 23, 2011 9:22 am EST

i have bsnl wll net since last 7months but now last 20days net connection is break in every 15en minuts .i call to bsnl savda last 3 times but no solutions occur .if no soulution of bsnl wll net then, stop this timepass service

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uma madhuri
, IN
May 27, 2011 8:29 am EDT

now me really suffering because why i prefered to BSNL broadband its was really rubbish pls try to slove out my problem internet speed its too bad

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T.K.Raveendran
, IN
Oct 09, 2009 12:41 am EDT

I have been using BSNL dialup connection for the past four months, but recently a new problem has arrived, actually when i connect the net( no: 172222), it works so fast for two to five minutes, but suddenly after that the page starts displaying "cannot find server" . When I connect again the speed sometimes shows 9kbps, 10 kbps, 16 kbps and so on... and finally after so many attempts it gets connected and shows 46.6 and so on. But to my vain the problem again starts after five minutes of browsing. I do not have idea what to do. And I have complained so many times about this problem but no solution has been done.

My dial up connection no is [protected]
My mob: no: is [protected]
Email pramodannus@yahoo.com
Address
T.K.Raveendran
Thekkilakkattil house
Nariyampara.P.O
Kanchiyar via
IDUKKI
KERALA-685511

Sir please give me a solution

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paritosh kumar
, IN
Oct 06, 2009 6:48 am EDT

my cell no is [protected]...many times i complain about my bsnl postpad sim..about gprs service which is very slow..but customer care doesnt reply me ...i m in nagpur bsnl postpad sim...[protected]..so pls help me for a slow connection of gprs service...and network is also very less...

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Prasanna Kumar KV
, IN
Sep 21, 2009 5:47 am EDT

In B S N L broadband internet services some pages cannot be displayed like gmail, hotmail, etc. and my telephone number is [protected].

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Bhupendra Singh
, IN
Aug 22, 2009 11:03 am EDT

ROADBAND INTERNET FOR [protected] NOT WORKING. I have a broad band internet connection for telephone number [protected], but for last 7 days the internet has not been working and despite numerous complaints no action has been taken to repair the fault.This num is from, Ghazibad.

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Bhupendra Singh
, IN
Aug 22, 2009 11:01 am EDT

HI, sir, I have taken BSNL coneection at Ghaziabd, with the cell no [protected], but the internet is not working properly, still after the repeated complaints. Error 678 is coming very frequently.after lots of repeated complain, no action has been taken on the BSNL sides
Thx
Bhupendra Singh

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BSNL No internet connectivity problem
, IN
Aug 19, 2009 8:16 am EDT

Dear Sir,
I have purchased a NIC card for internet from BSNL office Makarpura GIDC Vadodara on 24-01-2009.
The Reg. No. is ALK/WILLEVDO/INOTH/1
D/N No. is N235798
Telephone no. is WZCTY-2027062
Consumer No. is GJVDR20090169836

I am not getting the internet connectivity since last 2 months.
Please kindly reply

From: Pradip S. Variya
Mobile No. [protected]

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nishjos
, IN
Aug 18, 2009 6:35 am EDT

I am from Baroda. My area is Ellora Park. For the past 4 days I did not have internet. There was a blinking light on the dsl in the modem. A person came over to watch it. And later on called up and said its a fault in the line in the exchange. I have made umpteen calls for it to get repaired, since i have to work on the internet. The supervisor number mentioned in the directory - No body picks it up. (2393333). On dialling the other number given 12678 - the person just picks up, and everytime i have to repeat my story again and again, and he bangs down the phone. Mr vasava (2396500) never ever picks up the call. Customers are given this number to reach him. Finally I had to make a trip to the Subhanupura exchange twice to meet him to get it done. Its today that I got it. I dont know next time if something happens where to go. So this is the last month, and now I am going to the private parties, where they address consumer problems, and dont keep us waiting for so long. I had imagined bsnl to be good in its servicce, but still the thing it being a government organization and one has to face all the juggling, really makes me feel like to leave it once again.

Totally distressed customer

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rajesh
, IN
Jan 27, 2009 7:28 am EST

i have given many problem list to u not only me many people are giving for u . first u know about that, when ur unable to slove the problem for wat ur mating bsnl just stop it plz do this ok my no is [protected]

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gopal mali
,
Nov 28, 2008 10:48 pm EST

I am student of Modern Institute Of Information Technology We are using the broadband connection of BSNL named data one and according to company broadband means browsing speed should be 256kbps but from fews days we are getting the speed of 30kps even worst than this 5kbps sometimes.

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Raj
,
Nov 24, 2008 9:47 am EST

hi,
I There is a prob with my modem it is not working properly pl tell a solution

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INDRANEEL KULKARNI
,
Nov 18, 2008 8:47 am EST

Dear All,

I do Agree with the complaints related to BSNL BROADBAND, AURANGABAD, MAHARASHTRA. Well this wont be again as i have started the PAID customer support for BROADBAND, Aurangabad, MAHARASHTRA. As any one Related to the same may call me at [protected], or can talk to any SDE, in your area for calling me for the support.

HAPPY SURFING,

Thank You

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Shiva
,
Nov 18, 2008 4:10 am EST

i USE NETONE DIAL UP IN DEHRADUN I GET 31 KBPS speed on my pc. If any extra dial up plan is there please sent me the details. Netone downloading speed is worst in the world. And BSNL Cellone mobile internet is very costly as compared to other networks as AIrtel 20RS per day and unlimited download + surfing . Want to say BSNL is worst in Dial up and mobile internet services . If any plan will launched or has been launched before please mail me so that i can get another plan for bsnl

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Jagadeesh Srinivas
,
Nov 12, 2008 1:53 pm EST

Whomsoever it may concern

I would like to inform you that there is a serious problem with the internet broadband, as we have a broadband connection of a 1 mpps, we are not satisfied with the speed, we have the same speed as of a dialup netword, always the internet will be down or the speed is very less that we cannot download or upload anything. Inspite of complaining several times no one till now has taken any action, I think the whole system is currupted, if really there is any change that can be made through this mail, i would be really happy and really thankful.

Regards
Jagadeesh Srinivas

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Swapan Kumar Roy
,
Nov 08, 2008 2:07 am EST

I am not sure that my complaint has been registered. Pl confirm.

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Swapan Kumar Roy
,
Nov 08, 2008 2:03 am EST

My internet connection on my telephone No. [protected] is not working . No E_mail is neither able to send nor able to receive. When sending after composing the mail loading with caption Still working. Since last 20 days I am facing this problem as well as low speed. Most of the time "problem in loading page" appears with caption
1. server not found
2. Fire fox can't find the server at www.google.com
3. 502 server error

From: Swapan Kumar Roy
E_mail: royswapan@80gmail.com

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suresh
,
Sep 15, 2008 9:14 am EDT

im usin bsnl netone internet.. for past some days i m not able to open any website. onl website which opens s d registratio page 4 netone users. .. in the name of 2 months free acess 2 netone they actual not providin internet connectio itself!

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sai shankar kapil kanth
,
Aug 20, 2008 9:34 am EDT

bsnl provides speed of 256kbps but i am not getting that very slow

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sai shankar kapil kanth
,
Aug 20, 2008 9:32 am EDT

I AM USING BSNL 750 PLAN WHICH MUST PROVIDE ATLEAT A SPEED OF 256KBPS BUT I AM GETTING OMLY 80KBPS NET SPEED MANY TIME, PLS TELL WHAT TO DO

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shemin
,
Jun 25, 2008 3:12 am EDT

Connection speed is very low
connection speed : 31 kbps

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shemin
,
Jun 25, 2008 3:09 am EDT

Low speed connection speed : 31 kbps

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MD SHAREEF
,
Jun 19, 2008 2:35 am EDT

internet abhi tak nhai aya wo ko bhejo

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Shyam
,
Jun 15, 2008 12:21 am EDT

THis BSNL broadband sucks/.////... my family daily say vulgar words to this connection...

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divya awasthi
,
Jun 02, 2008 11:46 am EDT

i used dataone broadband, my complain is my broadband charges this month is vey high, i got bill of 5ooo RS, I DONT EXPECT this muchhhh, and i used vcc for my land line connection of 112RS and and have modem of 60 RS so i dont get how much i use internet that the bill is high, i have broad band which is of 1GB..

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RATHNAKUMAR RJD
,
May 30, 2008 1:48 am EDT

Dear Sir,
I have created a net internet connection for NETONE. When I dialed, the system verifies for username / passward. Then it gives an error message that is 'This user name / password is not in your domain.
I had been worked in netone for the past one year.
I am at Tuticorin, Tamil Nadu. I am using phone-no as '172222' to connect.
My Phone Number is '[protected]'

please help me and guide me.

with regards
RJD Rathnakumar.

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candy
,
May 02, 2008 9:23 pm EDT

Respected Sir
I wish to bring to your notice about the bsnl Internet connection. I t is not getting connected and it is has been there for 4 days. I have taken bsnl connection with a modem, and I pay Rs. 250/- every month for the same. I would like you to look into the problem and resolve it at the earliest.
Thanking you

candy

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Mohammed Hasan
,
May 02, 2008 5:29 am EDT

I have Facing problem BSNL broadband connection.

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janak prasad
,
Apr 30, 2008 3:00 am EDT

I have been using bsnl netone for the past two years, but recently a new problem has arrivd, actually when i connect the netone, it works so fast for two to five minutes as if i am using broadband connection, but suddenly after that the page starts displaying "cannot find server" . when i connect again the speed sometimes shows 9kbps, 10 kbps, 16 kbps and so on... and finally after so many attempts it gets connected and shows 46.6 and so on.. but to my vain the problem agin starts after five minutes of browsing.. with my major exam projects so near i dont have idea wat to do. and i hav complained so many times about this problem but no solutions has been done.

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Naresh Kumar Rajput
,
Mar 03, 2008 7:40 am EST

I want to check the total downloaded data in each day and with in the month.

Further I want to check my bill status and other related information.

Please guide me how I can get this information on the internet.

Thanks

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hemant
,
Feb 28, 2008 5:52 am EST

i have netone cli based dail up connection but now i want withdrwan this connection. what will i do?

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Vaishnav A A
,
Jan 22, 2008 7:29 am EST

I have same experience in Aurangabad maharashtra. My landline 2480824 (on which broadband connection is given) is more than 3 KM away from Mukundwadi exchange. Actually when I applied for the connection, BSNL should have informed me the non feasibility of the connection. But BSNL aurangabad people were more interested in completeing connection targets than looking into phaltu things like feasibility and I got the connection. I have always ON type of modem for broadband connection. I have got my system checked from professional and there in no problem in it. The ADSL link flikers on and off like disco lights and I never seem to get the connectivity. There is no local/ national complaint number given. Upon enquiery at the exchange, they give numbers of Mr.Siddiqui and Mr. Pawar and if you call them you enter an enending calling cycle game. They will give u one no. to call and the lady on the no. gives u another no. then u get third, fourth, fifth and finally bang! first no. I am fed up and applied for TATA indicom connection. Once I get it I am going to surrender my connection.

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ROY ANSUMAN
,
Jan 21, 2008 7:14 am EST

Sometimes it becomes very dfficult to get the connectivity though the phone line is OK.

Most unfortunate & irritating part is that the contact nos. provided for complaints relating to internet problem, at the time of installation are either not active or donot respond.

I will be very thankful if the contact no. is provided, where customers can get the response.

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chandrasekaran.p.m
,
Jan 10, 2008 3:51 am EST

I am experiencing simila r problems in Chennai.
The only site sometimes open is dataone.in and falsely claims to have a speed of 1600Kbps when u check the speed.
Compaints are promptly answered but no positive result.
Thanks to the fight betewwen Marans and Karunanidhi. Under DMK the presnt ministry functions and everyone in Tamil nadu know what the government is doing.

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get
,
Jan 10, 2008 3:30 am EST

all of u better change ur internet to some other good internet
that is good for these BSNL guys.. and their service is very very very bad in all the places especially in bangalore ...they are providing bad service,,,,,,regret is the only word help all...

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