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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] review: Worst service and foul by AE 57

M
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2:06 am EDT
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My father went and paid Rs 500 for getting an internet connection in my village. After taking the money the bsnl people told that they would come in 24 hours to give the connection, however, even after two days they did not respond. When my father went this morning to speak to AE, Mr. Chiranjeevi Reddy, TT - Mr. Anand spoke rudely and told that they can't give connections to small villages and they are not interested in serving village customers. Many trips to these offices have resulted fruitless. My landline number is [protected]. Hope the authorities take action against these insensitive people who treat customers with no respect. They are a disgrace to BSNL and to the society as a whole.

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The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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Rama Shanker Dubey
, IN
Jul 19, 2009 9:47 am EDT

I have a BSNL broadband connection. The moment I switch on the connection, after few minutes it automatically gets disconnected. This is a regular problem with my broad band. Please get the fault rectified.

Rama Shanker Dubey

phone: [protected]
e-mail: rsdbhu@rediffmail.com
Address: 55, Koshlesh Nagar, Sunderpur, Varanasi-221005, UP.

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gopal
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Aug 16, 2008 6:35 am EDT

For the past two days my yahoo mail is not connecting... all the other sites are connecting well but only after one or two attempts...

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Kanai Chakraberty
, IN
Aug 08, 2008 5:37 am EDT

I applied for BROADBAND services with BSNL, Kolkata, India. Instead of allocating my desired user ID ("klzsk") an user-ID ("kizsk") was allotted to me, by default reading. I have been harping hard for the change since last THREE years. More than a DOZEN requests have been made over a period of THREE years.

No actions have been made, so far.

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devanand sharma
,
Apr 25, 2008 1:50 am EDT

my internet work's once in a week and telephone number assigned in my portel id is wrong. the phone no. is 245264 and portel id phone no. is 245269 which is wrong. since past ten days no action has been taken against it. so do needfull as early as possible.

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manual raj g
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Apr 17, 2008 2:11 am EDT

i got my broadband connection in the month of january 2008.but still i din receive my user id and password to check my account usage...i went direlcth to bsnl office and asked but i din get the proper query from them...then i called to customer care but there too i din receive any query...so am requesting u to create a new user id and password and forward to my mail id as i mentioned above and call to my land line number and inform me...

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chandan
,
Apr 15, 2008 1:59 am EDT

Hi,
I have BSNL broadband 500 plan, I had downloaded between the free hours of 2 -8 night, but the usage has not been put into normal usage and not been considered for free usage.

Do anyone have faced the same problem?
what is the solution for this?
Whom should i contact?

Thanks in advance

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Nooomore
Annapolis, US
Apr 01, 2008 7:44 am EDT

I am very much frustrated after taking the BSNL Broadband line to my home. The service is very bad. They just take the complaint and I don’t know where they throw it. The Area Manager and Line Man are so lazy, they are not even ready to pickup the phone and listen to us. Even the customer care people are so rude in the call, they just say they have forwarded the complaint to the concern department.

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gaurav
,
Aug 13, 2007 12:00 am EDT

From last 1 month, my internet is not working. Everytime i want to connect the internet there has been a error, what a fu***ng facility bsnl give to their customers? Many times i go to the bsnl office for complaint but no one comes to my house to attend the complaint, bsnl hasx a very very poor facility,bsnl is just like a ###, fu***ng ###!

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Deepak M
,
Jun 12, 2007 12:00 am EDT

We had applied for broad band connection during Feb07 and now its June 07 and still there is no response from the department. While private operators turn around in a week to 15 days time, we are finding that BSNL is not even willing to respond on the status. Is this the indication from BSNL that existing consumers should move to private operators.

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master tool
, IN
Sep 25, 2010 2:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
My bsnl broadband is not working for so many days .Kindly take some suitable action as soon as possible

[protected]

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itzruban
, IN
Sep 16, 2010 8:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

sir,
i have subscribed BSNL broadband connection in this month. The plan is unlimited 900. They internet speed will be upto 4mbps but they are providing only 100 or 200 kbps. It's too horrible to work with it, kindly do the needful as soon as possible. land line no is [protected]

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itzruban
, IN
Sep 16, 2010 8:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have subscribed 900 unlimited plan for internet connection from BSNL. They said for this we will provide up to 4mbps; but i'm getting only 100 mbps or 200 mbps. It's too terrible to work on with it. kindly request to proceed further actions. landline no is [protected].

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VINAYKUMAR M
, IN
Jan 11, 2010 3:18 am EST

Hi,

This is very problematic. In our area (Thalagattapura, kanakapura road)we are not having Internet connection from past 2 weeks. The reason for issue has been PPP server down.

Please take a look at this issue immediately.

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Kaushik Bhowmick
, IN
Nov 07, 2009 2:14 am EST

FIRSTLY I GOT BSNL BROADBAN CONNECTION ONLY AFTER 4-5 MONTHS DELAY AND AFTER THAT WHEN I GOT THE CONNECTION THE BROADBAND CONNECTION IS TOO SLOW, ALMOST LESS THAN 20-30KB/SEC. WHEN I COMPLAINED THE SERVICEMAN CAME AND HARDLY DID ANYTHING.

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KRISHNAN TENKASI
, IN
Jul 28, 2009 9:50 am EDT

I cannot see my user accounts because password and my ID WHAT I am using the service not accepts .how to rectify krishnan

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Vaibhav
,
Jun 01, 2008 4:31 am EDT

I have a BSNL connection which has the speed of 1 MBPS. Even though it is 1 MBPS, the internet connection is too slow.

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sunil
,
May 03, 2008 11:23 pm EDT

the www.data.bsnl.in site is very unuseful site for me because this site is always not open or it is down so i can't see my data usage and this is very very big problem for me.

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amrita bhushan
, IN
Mar 31, 2008 11:44 pm EDT

i have applied for broadband connection to bsnl through my no. [protected] but till now didnt got anything . please take care.

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piyush mehta
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Nov 01, 2007 12:00 am EDT

I had opted for the bsnl broadband service on 1st april 2007 with the virar exchange falling under kalyan dist maharashtra, but i have yet to receive the connection even after 6 months is this there policy to handover their customers to pvt players.

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Rajat Dhawan
,
Oct 14, 2007 12:00 am EDT

BSNL Broadband provide bad data cable bad services. We applied for broadband though its working but it disconnects after few seconds due to bad data cable The cable is new and they dont even entertain complaints.

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rajesh soni
,
Jun 01, 2007 12:00 am EDT

I have being using broandband connection of bsnl at night times, i do not get connectivity continues it breaks quite frequently, even i have complained to bsnl still there is no fruitful result!

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rish26777
, IN
Aug 14, 2014 11:03 pm EDT

My sim card registration failed
And my sim card is rejected
Tried in other phones

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Gurharinder Singh
, IN
Aug 16, 2012 9:00 pm EDT

my BSNL Broadband internet connection not working properly. I have registered many time complaints but no result found.please. please check and problem may be solved. [protected]

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nkherked
, IN
Jan 05, 2011 8:10 am EST

I Used BSNL prepaid Mobile connection my mobile no [protected]
i am feedup unless SMS and call plz block it daily min 10 SMS and min 10 call unless.

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gretgaurav
, IN
Dec 20, 2010 2:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

very bad data card

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dobby
, IN
Sep 24, 2009 9:52 pm EDT

what username and password should i give to check my usage

kulwinder.
kulwinder.
, IN
Jul 29, 2009 9:41 am EDT

i m not able to check broadban usage through dataone.in
whn i open link after tht when click on link usage it does not open plzzzzzzzzzzz rply
kulwinder_just4friends@yahoo.in

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aravinth
, IN
Jul 21, 2009 10:10 am EDT

contact the exchange and give a complaint they take action within a day or two

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raut sushant
, IN
Jul 12, 2009 1:26 am EDT

I got broadband connection 25 days ago, but still I am unable to check my usage...i tried everything...please send me my user id...[protected]

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NirmalDey
, IN
Jul 09, 2009 10:10 am EDT

For the past 2 - 3 weeks we are facing the problems of connection. As we as paying Rs.750 per month for the unlimited usage. we are not able to know how we will we able to come up with the problems. We have also got a fixed line number 252 00 00 given by the one of telephone exchange, we have called around so many time there is no responce from this no.

In the day time once we get connected there is problem popping up redail for around half an hour there is no connectivity or it take more time and in the night there is once the internet is connected for around five to ten minutes it ask for redial after that there is no connectivity at all.

So, We request you to pls do the needful.
Regards
Nirmal
[protected]

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Customer
, US
Mar 26, 2009 2:14 am EDT

Its really Fu***ng service and Bulls**t people at BSNL. Not bother of customer service.

Tarun Taneja
Tarun Taneja
, IN
Jan 04, 2009 7:32 am EST

No connection given for more than 3 Weeks!

We had applied for broad band connection on 12 Dec, 08 and now its January 09 and still there is no response from the department. While private operators turn around in a week to 15 days time, we are finding that BSNL is not even willing to respond on the status. Is this the indication from BSNL that existing consumers should move to private operators.

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Crazy-R
, IN
Dec 09, 2008 7:17 am EST

Hi!
I agree with ur complaint, i'm also frustated with frequent break ups, i'm not understanding what to do? When i go for complaining they just give me some settings which does'nt works, What to do?

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Dr.S.Datchayani
,
Dec 01, 2008 7:49 am EST

When the dataone broadband installed the service engineer told that in a couple of days the free e-mail facility would be made available by pop-ups.

Till date we could not enjoy the free email facility and do not understand why there is no call from data one after installation till date.

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jeni
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Nov 28, 2008 2:56 am EST

hi i cant open the broadband site.wat can i do 4 that?
i want to see my usage as soon as possible.

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divyanshu
,
Nov 22, 2008 2:54 am EST

This is divyanshu from roorkee. i have the bsnl broadband connection at my home. In the bsnl broadband i have the plane of 250 rs/month. i want to get the detail of this plan.howmany gb or mb can be used in the 250 rs/month & what is the download charges in this plan.

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savarimuthu
,
Oct 16, 2008 9:06 am EDT

bsnl broadband is very poor connection beacuse in my line hotmail, microsoftwebsite, priatedbay ... like website is not open my directdownload speed is 10kb speed my plane is 2mb speed very poor connection pls take action pls

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NITIN SAHU
,
Sep 11, 2008 9:17 am EDT

I can't open my account on [http://10.240.43.216/webLogin.jsp]
site.Is my account is hacked or deleted.

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Sagarnil Nandy
,
Aug 31, 2008 5:26 am EDT

I have not received my portal id yet.Connection often gets disconnected does not stay for long time.

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sanket
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Aug 28, 2008 8:25 am EDT

how do i check how much data i have used in my 500rs per month plan

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