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Booking.com / your staff

1 United States

I work at a hotel and you guys screw up a lot booking rooms we don't have giving people rooms they don't want . I wish you people would do things right. like when someone says 2 rooms 1 bed each you book 1 room with 2 bed get your [censored] together before the busy season. ive already had to over bookings tonight. this is ridiculous. train your staff todo it right or call to make sure there are rooms available. we do not have trouble with no one else just booking.com.

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