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Bob's Discount Furniture / policy

1 Yonkers, NY, United States

I placed a deposit on a bed and mattress after returning from the hospital remembered I wanted to cancel my order as there is no room in my apartment for this bed. The salesman forced me to take the bedspread cover before I purchased the bed I later realized that the policy is that you pay for anything that leaves the store. When I went to cancel the order they charged me 59.00 for a cover I will never use or open. When I called customer service to complain they just told me to read the fine print, I told him you read the fine print on all your lay away purchases. It is my opinion that sales people are told to give the bedcovers so you will have to pay for them it looks like a nice gesture but it is a way of giving people something they did not want or ask for. Watch out for friendly old Bob..

Aug 7, 2015

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