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1 United States

I called blomongdales customer service about my loyalist account information at 9:25 in the morning and the rep connected me to the loyalist avcount office
On the hold to tbe connected about 40min
Call the same number with other phone and promt the rolyalist acvount office directly and realized the office is not open (pacific time)
I was on hold with no reason for 50 min in the morning, the most busiest time a day
I called the customerservice again to resolve my account problem
Another rep was truing to direct me to the same office!!!
Is there any direction with the rep about the office hour?
Waited supervisor to speak
No supervisor available!

Oct 23, 2018

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