The complaint has been investigated and
resolved to the customer's satisfactionResolved Bloomingdale's Mac Boutique — poor customer service
resolved to the customer's satisfaction
Went to Bloomingdale's MAC Boutique to purchase cosmetics at Lenox Mall. I was already being helped by one consultant. Another consultant insisted on helping me instead. Everything was fine until I purchased my cosmetics. Some of the powder was on my hands; consultant offered me a tissue, but when I asked if she could throw it away for me, she pointed me to a receptacle instead. The tissue hadn't touched my face or lips. It wasn't unsanitary. I supposed customer service ends the second they receive the money because her attitude was dismissive after the sale. It soured an otherwise pleasant experience. I'll take my hard-earned money to other businesses who realize I have options and it's a priviledge to receive my funds, not a right. Send a message - take your hard-earned money elsewhere, too.