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Best Buy / no refund issued on a cancelled order

1 United States

I originally had ORDER # BBY01-[protected] on Nov 12, 2018 for a phone with Sprint.

Tracking Number QERE93HB
Status Canceled
Order Number BBY01-[protected]

NOW I GET BILLS FROM SPRINT but the order was cancelled. PLEASE ADVISE SPRINT that the service was cancelled. AND WHERE IS MY REFUND? It's almost a month and not one person will give me an answer. The store says call customer service and customer service says wait. HOW LONG SHOULD I WAIT?

Ricardo Mendez

please respond to or

Dec 10, 2018

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