Menu
Login
Hello !
I purchased a fire tv stick 4k in Jan 2024. I just want to exchange the product for a new one. I already paid for this item. I have gone to my local store in Iselin, NJ and they told me unable to return I took too long. I just want to exchange for a new one this item is defective. They told me to reach out to amazon. Amazon said since the item is defective BEST BUY should replace it. I have put a dispute with Amazon regarding Best Buy. As I'm writing this to you I'm on the phone with Subramani at Best Buy customer service [protected] and getting no help. He just reads a script. I asked to escalate this call and get Shree and no help either. What customer service BEst buy has! I'm very upset they way I have been treated. It's ok to take my money? I just want to xchange the item that is not working, can you help? or should I contact the Better Business Bureau regarding this issue?
model # bobp9mdcqz
order# bby01-[protected]
dsn g072jn0733631kb1
contact me @ [protected]@culinaryproduce.com or [protected]
Confidential Information Hidden: This section contains confidential information visible to verified Best Buy representatives only. If you are affiliated with Best Buy, please claim your business to access these details.
