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Barclays Bank / Bait and switch fraud

1 Wilmington, DE, United States Review updated:
Contact information:

Barclays (Juniper) issued me a credit card with a credit limit of $2500. I could see this online for approximately 10 days until I received the card. When I activated the card I was informed that my credit limit was $2500. My first use of the card was to transfer approx. $52.00 to my Paypal account. My credit limit immediately dropped to $500.

I called customer service and was transferred to an automated message that explained how I could 'Manage' my way back to the original credit limit. I called customer service back, the automated message hung up on me by the way, and explained to the CSR that if someone could not explain the change to me that I would cancel the account. After being put on hold for a while the CSR came back on the line and transferred me to the same automated message. I called back and canceled my account.

I filed a report with the BBB of Delaware. My preferred resolution with the BBB was that the original credit check and the subsequent cancellation do not show up on my credit report.

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Comments

  • Zs
      15th of Apr, 2009
    0 Votes

    Barclay bank is a fraud. I can't believe thet get away with what they do. I had an account with them. They ordered a magazine subscription on my account, without my permission. I called and asked them to close my account. They said I can not close my account until I pay for the magazine bill. I paid. A year after closing my account, they sent me another bill for $272, claiming that this is the late fee for the original magazine bill which I had never ordered.

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