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Barclay Card / Cheating customers & not providing correct information

1 India Review updated:
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I am using a barclay card for Rs.1500/- next month i received bill for that. I drop the cheque in the dropbox for full amount, after few day i received call from collecting agent and asking for payment, i immediately call service center inform everything and ask for complaint no. They told complaint is registered but there is no reference no. in the meantime collection agent come and collect Rs.150/- for minimum amount, next month i received a bill for late fee & interest for Rs.625/-, i am using Rs 1500, i am pay extra amount of Rs. 775/-.

Now i decide to cancel the service, so i write a cancellation letter to the bank along with cheque (full amount), and like to send it through register post for proof, at the time i found there is no full postal address mentioned in the bill, they provide only PO box. no., i called service center they told there is no separate address u send only to PO box address.

There is no proof for sending payment. They are very professional to cheat there customer.

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  • Me
      9th of Aug, 2008
    0 Votes

    Dear sir,

    i have applied to BARCLAYCARD, MY REF NO IS 26070815763, still i have not received my BARCLAYCARD, so please check my status and reply me as early as possibale

    Thanking you

    mehul kakkad

  • Am
      2nd of Sep, 2008
    0 Votes

    Why don't you make your payment online through bill desk?
    You shall get immediate confirmation.

  • Ev
      21st of Sep, 2008
    0 Votes

    The customer service site is provided so that you don't have to rely on the post for payments to be recieved. If you make your payments at the site it's counted as an on time payment as long as it's made before the cut off time. You also recieve a reference # so that if something does happen you have proof of your payment.

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