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Bank Of America / lack of customer service

1 Colorado Springs, CO, United States Review updated:

Why is it that a company of the size of Bank of America cannot have a web site or telephone service to address customer problems. If you call them you are routed in circles and/or you have to mumble to get an agent to pick up the phone. When you try to contact them online you never get a response. It would appear that they cannot keep CEO's and having to pay out on their poor decision making has cost us all. I have a phone number for their office in Simi Valley but it is as bad as all of the rest of the phone numbers. I can only hope that they tank!

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