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Bank Of America / unprofessional personal bankers

1 United States Review updated:

I informed the personal banker to make sure that a CD I had with them does not renew. I did the same via email as I am currently traveling and won't be back in the states until September. However, he does not read by email, nor does he stop the renewal of the CD, which has resulted in me getting stuck with the low interest CD for another month. Can anyone get me the contact details for the consumer grievance cell of Bank Of America.

Thanks
Pranay

Pr
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Comments

Te
  8th of Apr, 2011
0 Votes

BoA screwed me over, too. After spending 6 months getting jerked around by them (numerous people losing documents and emailed information, people I was working with getting "reassigned" to other departments, and my sending them a $400 application fee for refinancing my home), they canceled my application (without notifying me) and kept my money. When I finally discovered my application had been dismissed, they claimed my insurance company failed to send documentation of my homeowner's insurance though my company faxed the information on three occasions and sent the information via snail mail twice. They refuse to return phone calls or respond to emails. Since it was requested that I purchase a single-use debit card for the transaction of the application fee, there is no paper trail to prove they took my money and absconded with it. I know this isn't nearly as horrific as it is for those who've lost or are losing their homes, but it still pisses me off. I have my own financial and life struggles. I don't need the greed and immorality of the BoA employees to add to my burdens; no one does. BoA are liars and cheats and thieves. I hope they all get what they deserve - and soon. -Cheryl

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