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ATT / tv and internet service

Posted: Feb 21, 2017 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
Contact information:
Oviedo, Florida
United States
I completed a 1 year agreement with AT&T paying $89.00 per month. After 1year contract was completed my bill doubled to about &180.00 a month. I cancelled 30 days after my first bill. I was refunded my overpayment as I always paid early. After a few month I noticed I was in collections for $55.00. It seems when my service was setup AT&T created 2 accounts. They said that the first account had an installation charge (when they installed my service they told me the installation charge is waived as part of the offer. ) I called AT&T and said they just marked their records as "DISPUTED" I was not billed any other charges for the 1st account. I contacted the collection company and no luck. The &55.00 AT&T charge is still on my credit report. I now use a 24.99 antenna from Walmart and get over 100 channels. I have my entire year worth of bills for the service I did use and the installation charged is identified as waived.
Complaint comments Comments (0) Complaint country United States Complaint category Satellite & Cable TV

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