Amazon’s earns a 1.2-star rating from 6 reviews and 2056 complaints, showing that the majority of online shoppers are dissatisfied with their purchases.
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molemax-half amount sent
Please refer to my previous complaint re: Amazon (Molemax). The Amazon sent me the following e-mail today, threatening to close my claim in 3 days. I hope you can contact them in 3 days, and have them return my money, or send me the packages that I had ordered. Thanks, Asha Rijhsinghani.
Below is their today's e-mail:
Hello from Amazon.com.
We are actively investigating your Amazon.com A-to-z Guarantee claim for transaction [protected]. The seller indicates that a return has not been received for this order.
In order to further assist us with our investigation, we will need the tracking number used to return the item. Please note that we will be unable to take further action until we receive this information. If this information is not received within three business days, your claim may be closed.
We look forward to your reply, and thank you for your patience during our investigation.
---
Shaila
Account Specialist
A-to-z Guarantee Program
The complaint has been investigated and resolved to the customer’s satisfaction.
misgudence and not protecting my rights
Hi,
I bought a Toshiba laptop from a company name `SPddys` through `Amazon.com` online last month.
When I saw that there was a problem with the touchpad of the laptop, I immediately called the seller and he told me `I should be calling Toshiba and Amazon because Toshiba would help me for the technical support and I am paying the money to Amazon he was just shipping. However Amazon told me that it was NOT TRUE, I was actually paying the money to seller. That means he misguided me either by mistake or on purpose.
When I called Toshiba I did whatever the costumer service told me but it didn’t work. I also have a Toshiba laptop so I am not very far from using laptops and following the gudiences. I asked many times if there was anything that I could do to fix or adjust it but after several trials they assured me that it was defective. I even attached a mouse to be able to adjust it from the settings. ( Later in one of the e -mails the seller asked me how I was able to set the computer if the mouse pad was not working kind of indicating that I was lying. This is the very simple answer to that question.) Toshiba suggested me bring the laptop but they told me that once they opened it I wouldn’t be able to return it. Also why should I be paying full amount for the defective item and used the warranty? I didn’t have car or time to look for Toshiba service and go back and forth and wait for them to fix it. So I didn`t.My friends also suggested trying to fix it but I didn`t let them because of the warranty issue, once it was opened I wouldn’t be able to return it and it was not for sure that they would be able to . I also read some internet reviews on touch pad problems some of which wrote it could be an important system problem so I didn`t want to risk it.
After talking to Toshiba I called Amazon and told about it and they guided me to fill a file against him. I had limited time in the USA so I had to act quickly. However I was reluctant to file the case so I made sure that if he responded and fixed the problem I could cancel the file by asking the costumer service of Amazon. I called the seller again but he didn`t pick up the phone that day. I called him next day in the morning again the and left a voicemail message and but he didn`t turn me back. I sent him and e mail and he replied me telling if I had contacted him he would have fixed it but as I filed a case against him he wouldn’t be able to help me in an angry tone. I was surprised and told him that I was guided by Amazon after what he told me and I could cancel the file any moment if he fixed it thinking may be he didn’t know I could cancel the file and he could still fix it but he sent me an e mail telling he wouldn`t talk to me until the case was over. He wrote me it was against the rules to contact to customer if there was a file. I was totally confused because I called Amazon and they told me I could cancel the file if he would ever fix it? When I called Amazon telling all about, they recommended me not cancel the file. Also he didn’t contact me at all after that.
Before I returned the laptop I called Amazon again because I had concerns that the seller might not be very confidential and he was also angry and wouldn`t want to refund me but Amazon assured me that I would get a full refund because it is Amazon A Z. Had I known that there was a risk of being partially refunded I wouldn’t have returned it because I already had lost my confidence to seller but I had confidence in Amazon.
As I sent the laptop directly to seller not to Amazon since I was guided to do so, I can never be sure whether it was fixed after I returned it. If it was something fixable without opening the laptop, Toshiba would have guided me too or the seller could have called me and guided me but he never did. My all calls with Toshiba were also recorded. My case number is 1-[protected]. Amazon should receive the returned products to make sure that nothing is missing or they are not fixed by the sellers. This is the very big system error.
The seller has never been apologetic but rather angry and never wanted to negotiate with me. He not only failed to guide but also rejected to help me, he doesn’t have any customer service and didn’t answer my calls. He was not being professional. There was a mismatch between what Amazon assured me and what he told me.
He cut off $130 from me claiming it was flawless, he could only sell it as opened. What he told me he did and it worked was what Toshiba also guided me to do but it didn’t work at all. What Amazon responded me was the seller cut off %20 because it was returned and it was flawless and the case was over.
SO he got my money and can still sell it to good price and he lost nothing. It is totally unfair because I had hard time calling all the people and dealing with that issue and I hardly got my partial refund. I did everything according to guidance and now I am paying for that. I wrote to Amazon again about this but they no longer contact me.
I really dont know what else I can do.
Thanks
Dilek Sahin
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a Amazon acount for 9 years and was a seller we grossed around £10, 000.00 a month on there. They kept freezing large sums of money claiming "suspicious activity?". they kept on doing it time and time again and when we complained about the service on the last e-mail, days later they sent us a rude e-mail stating they were shutting our account down and will never deal with us again, and to not contact them again as they will not re-open acount.
We had perfect feedback, Perfect credit rating(not that it matters) and excelent feedback.
Trading standards and the OFT are a complete waste of time showing absolute no interest to investigate
Amazon will continue time and time again to rip inocent people off in attempt to hold your money which is used to make large sums of interest and no one will ever stop this.
lack of customer service
was paid for an item through amazon payments service online in the amount of 300. I verified my bank account with amazon and attempted to withdraw the 300 dollars into my chase bank account. I received a email saying the transfer failed. I called my bank and they said the transfer was not blocked on their end. I proceeded to attempt the withdawl again at which time I realized they put a hold on my account. I was given no reason for the hold and told customer service could not access my account. I was told my account could only be accessed by an account specialist. They proceeded to tell me that there is absolutely no phone number and all contact must be emailed to the account reps and that I would receive a response withing 48 hours.
After a total of 5 phone calls I still hadnt received a response from anyone. I called amazon again today may 21st and Customer service told me that it was my fault that I hadnt received a response because the form I filled out was incomplete.I had not told them my banks phone number. I told the customer service rep that I had not filled out the form, but rather one of their reps had filled it out for me and never asked me what my banks phone number was. I have multiple bank information on my account and asked the rep which number he needed and he told me he could not tell because he could not access the account. I would have to re fill out the form and wait an additional 24-48 Hours for a response from an acoount representative. I told the rep that I want the 300 dollars deposited in my bank account and my amazon payment account closed or I want the Amazon payments customer that sent me the money to have their credit card credited back for the 300 dollars. The rep told me he can do nothing to the account because its on hold and he would have to wait for an account specialist to take the account off hold. So at this point in time i cant even close my account or thouch my 300 dollars. This is the worst customer service I have ever had. This actually isnt customer service because the department does not have the power to provide me with any service whatsoever. All of the service lies in the hands of the Account specialist who dont even have a phone number.
The complaint has been investigated and resolved to the customer’s satisfaction.
extra charges
I made an e-shopping to Amazon.co.jp and after got the information I should pay more than 80 USD for duties and taxes (the amount spent for shopping was 35 USD) I refused delivery and ask Amazon to cancel my order.
Sent them a mail to inform and got a reply saying they has refund my CC account. I was surprised to discover that I was CHARGED (again) in 44 USD! Really... Not a credit but a DEBIT!
After send information to Amazon, got an answer to check later or contact my CC company and clarify issue. What? Debit is still there. I am so upset to Amazon I could resign from refund, even, but having a amount charged from my CC is an insult!
UPDATE
The bank is behind this mistake. Not Amazon!
The complaint has been investigated and resolved to the customer’s satisfaction.
blocked my sellers account for no reason
I just recently set up a sellers account on amazon. They randomly suspended my account after it not being open for more than 2 hours, stating that my account is related to an account which has been previously blocked for violations of their policies. I have asked them what is going on, why I am blocked, how they can relate me to someone elses account, and that I think I deserve details on this. Funny thing is, I have never sold on Amazon before. Amazon however REFUSES to provide detailed information, much less ANY information on how they linked my account to someone elses blocked account. They will only say they have "significant evidence" my account is related to a previously blocked account. Well, what evidence do they have and to whos account? I do not understand this. I think it is completely unfair to block me for something I am not responsible for. Also, you cannnot reach headquarters by phone, nor can you reach the Amazon sellers support by phone. This is complete bullsh**!
The complaint has been investigated and resolved to the customer’s satisfaction.
Sell on Etsy instead.
Real nice Amazon. I have been a member with you for over 5 years, Feedback of over 10, 000, yet somehow that gives you the justification to suspend my account for suspicious activity? What suspicious activity? You send a scripted email, but never tell sellers why?
Not only that, you tell my buyers to open disputes due to suspicious activity even though tracking numbers prove the item was delivered? Are you kidding me? My Amazon is in the negative because of you and I have no way of trying to fight it when you simply ignore cold hard facts. I mean who is monitoring all this? Are they smoking pot? That is absolute garbage.
Amazon never replies to emails, gives you the run around and yet has the sense to hang up on a long time user.
Horrible, just horrible. I am not only behind on my mortgage because of you, but I had to renegotiate a lot of debts that I need to repay back. Some that are even sending me to collections because I can't make payments on time all thanks to the fine and dandy Amazon.
Way to go Amazon. You are proving why many people are going stealth to counteract your policies. I myself am one of them and have enlisted Auction Essistance to help me: www.auctionessistance.com
Your customer support is a joke and the way you handle claims is an absolute joke. You make it so easy for buyers to take advantage of sellers and scam us out of the items and money we work hard for. We the sellers are the reason you became where you are.
Horrible. The way Amazon can treat sellers is just unbelievable. They can put you through the ringer, take your money and then shut down your account for no apparent reason.
Worst of all, they don't bother to help you when you try to get your suspension appealed. How am I supposed to sell again? I got employees I need to pay.
Since there was no hope of Amazon ever helping in getting the account reinstated, I had to use these people: www.auctionessistance.com/shop to help me create a new amazon seller account.
I had a sellers account, I admit I messed up and wasn't able to send items to customers, I refunded every customer and Amazon also collected their fees. Almost a month later I had 3 separate amounts taken from my account with no explanation, 1st- $154.75, 2nd- $116.02 and 3rd $174.09 in the matter of 3 days. That was my car payment. I contacted them several times and they told me my account my blocked and they couldn't unblock it to see what the charges were and to email seller-performance @ amazon.com which no one EVER responds. I had to contact my bank to block them from taking anymore money out. I guarantee they will get back to me once they can't take anymore money from me. My advice...DON'T SELL ON AMAZON...THEY ARE FRAUDS.
I was also banned by Amazom not long ago. Took me 7 weeks for them to tell me I am permanently suspended. Good job Amazon, all that money and it takes you that long just to get back to me with a final decision? What next, my orders come 1 year from now?
What a waste of my time. I had to just create a new Amazon account using stealth techniques with the help of Auction Essistance.
All though it is not the same as running my own account, it sill provides you a way to get back on. There is much information on the Auction Essistance website to help you get back on with some tutorials.
Beware of this scandalous online company, never do business with them, they are notorious for scamming customers and cheating online book authors out of their money!
I was also banned from Amazon along with several of our family numbers. After much emails, phone calls and messages I sent to them, they would appeal my suspension.
Fast forward few years later, I came across Auction Essistance who allowed me to get back on Amazon using stealth techniques.
Although you are not completely 100% safe from suspension, it still allows me to continue selling.
Hello Roxin55,
I'm David, and I run www.amazonappeal.com
We certainly do not fool our customers, and we do our best to provide the best service possible to all of them.
If you are my customer and not a nasty competitor, please contact me: info@amazonappeal.com - I'm sure we can work it out.
Best regards
David
If you are facing amazon suspension www.amazonappeal.com is the place to go.
I ordered Norton 360 5 user and This company ship 3 user version and I asking to return this items for replacement with as described item same as website details. My request rejected by this company. I wasted my time.
shipping & customer service
When ordering new or used books, CD's, DVD's from one of Amazon.com's small vendors, a customer is offered 3 shipping options: Standard Shipping, Expedited U.S. and International.
In the USPS handbook of regulations, Standard Shipping is flatly defined as Parcel Post rate, nothing else.
Media Mail service is not offered by Amazon, but Media Mail is the service most Amazon small vendors are giving Amazon customers in order to maintain their profit margin. Media Mail service costs less that Parcel Post or 1st Class rate, and takes far longer for the shipment to deliver to its destination than either Parcel Post or 1st Class mail.
For example, a single book sent Parcel Post or 1st Class from NYC to Honolulu will typically reach its destination in 7-10 days, whereas a book sent Media Mail rate will typically take 29 days or more-- a difference of weeks. And shipping Media Mail, the longer transit time (up to 6 weeks, cross country) means greater risk of damage to the shipment with repeated handling and processing, and the routine open inspection of Media Mail, to which Parcel Post and 1st Class are not subject.
The customer pays for Standard Shipping, defined by USPS regulations as Parcel Post service, but the customer gets Media Mail Service.
I phoned Amazon Customer Service, and was told that for a vendor to arbitrarily decide to ship by Media Mail when the customer has paid for Standard Shipping, is flatly against Amazon policy. But every Amazon small vendor I've written to or talked with, says that Amazon actually suggests that sellers ship via Media Mail. They also complain that Amazon has been eating into more and more of the small vendor's profit margin with the fees and commission it extracts, and that it's useless complaining about it to Amazon. So Amazon cheats its small vendors, and these small vendors cheat the customers in turn.
A customer can argue with these small vendors about this issue until they're blue in the face, but most often, you get nowhere. And likewise, you get no help from Amazon, other than a referral to their A-Z Guarantee, which does not cover this issue. Making out an Amazon complaint form is not only time consuming and pointless, as no response or action from Amazon follows it, but Amazon limits customers to submitting 5 complaint forms in their lifetime business relationship with Amazon!
The fact remains, that in most media transactions, even though the Amazon customer pays for Standard Shipping (Parcel Post service), they still don't get their merchandise for weeks, because they're getting cheated with Media Mail Service by the small vendors.
I've found it helpful to instead order the media directly through a small vendor Amazon has listed as having the item, without going through Amazon at all, or to contact the small vendor ahead of making the purchase on Amazon and getting a pledge from them to ship 1st Class or Parcel Post for the Standard Shipping fee paid to Amazon, which many have been willing to do.
The complaint has been investigated and resolved to the customer’s satisfaction.
Per the marketplace shipping policy on the Amazon.com help page:
Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
This is clearly posted in several locations.
http://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=537734&qid=1275461849&sr=1-1
The seller can ship with whatever method they prefer, as long as it does not arrive more than 21 days after the item ships.
fraudulent charges
Well, this is short and sweet! My husband ordered a book from Amazon.com and then a few weeks later, a $79 charge appeared on our account. This is such a deceptive business practice. Reason being is that people ordering a book from them are not knowingly signing up for this 'Prime Membership' that is billed annually. I did a google search and discovered that there are HUNDREDS of complaints! Listen up Amazon, if that many customers out there are pissed off and not knowingly signing up for this membership, perhaps you should figure out another way to gain business for that product! Granted 'its in the small, fine print' Hence, the asterick strikes again!
Amazon.com will apparently refund back your money, just call [protected]. Or logon to your account to manage your 'Prime Membership' But nevertheless, they need to figure out a better method than automatically signing people up. We will NEVER order from AMAZON.com again! Never. Period.
The complaint has been investigated and resolved to the customer’s satisfaction.
Complaint spravedliva.Lyudyam time to read and took advantage on Amazon com
For Stupid. "Unknowingly" You are wrong. In order to signup for Free trial Prime membership you have to Fill out a form that advises you to avoid charges in the future to cancel after first time. You agreed to run the trial you are at fault for getting the charges. Its all the hundreds of people like you who are to lazy to read and click the little button to remove the charges on your account. LAZY You people always want something for nothing. Amazon did nothing wrong.
the cleaned up my entire debit card
I am a regular buyer from amazon. yesterday i bought 2 items from amazon.com. A corsair memory kit and a gigabyte motherboard. as the usual process was they charged my debit card for it and my bank sent me an sms stating the amount. after sometime i received another sms from my bank of the same amount of the corsair being transferred to amazon. i called them up and spoke to them about this. the moment i kept the phone my debit card was again charged for the corsair memory kit. this was really getting ugly because even in my orders it showed i had just bought 1pc of both the items. i called them up again and spoke to them about it. and as luck would have it i kept the phone and within 10minutes i was charged again for the gigabyte motherboard and i couldn't do anything about it. in all i have been charged thrice for the corsair memory kit and twice for the gigabyte motherboard. I called up amazon again to know what the hell was going on and how could they just keep charging me. all they had to say was it will take 24hrs to find out whats happening.
I don't know what to do now. anyone had any similar incident. I cant even call my bank and ask them to block the money as it is already transferred to amazon from my debit card.
I am a student with not much money in my account and they swiped out all from it. i would appreciate if someone could guide me in the right direction about this.
regards,
Sher
The complaint has been investigated and resolved to the customer’s satisfaction.
Placed an order through Amazon .com and was offered free shipping for signing up for free trial of free shipping. I rarely order anything from Amazon so I cancelled free trial within 2 weeks. So today I look at my online statement and see they have deducted 106.00 from my bank account. After extensive search online found a 1800 number. A foreign operator states he will cancel membership but it will take 3 business days. Thieves they are !
sir amazon sell some leggings of hindu god picture. this is not possibal becous god is our spirit. plese block amazon.com he is not a company this is a devil.
packing of shipments
I have filed two separate complaints (within last 9 months)with Amazon regarding poor packing practices when shipping electronics and other sensitive or breakable items.
The first complaint was done through the standard customer service line while the last was done with a direct phone call and email to Amazon corporate offices.
I began 7 years ago using Amazon consistently for on-line ordering and was very pleased with expediency of order fulfillment, customer service with a misinformation of a product through one of the store fronts and concern regarding gear that came in in a damage box. Overall packaging quality at that time was good and with ordering photography equipment packing was, in my opinion, a natural concern.
Beginning at the end of 2007 when ordering Christmas gifts, I noticed a significant deterioration with packaging and initially allowed benefit of the doubt due to Christmas season. However my next order and subsequent orders came in with minimal to no packing and damaged cartons.
When calling customer service and also corresponding with corporate office, I was advised in each situation issues would be passed to fulfillment. My call to corporate headquarters spurred by my having started a company, placed and order and the box arriving damaged. I refused the package, called customer service and had issues there in having the order replaced. I than contacted Amazon corporate headquarters offering a dollar volume of business I had done, explaining the nature of my business and addressing concerns regarding packaging.
Ultimately, it was inferred I should not refuse orders (anyone using Amazon is most likely familiar with their process of take in a package and than call customer service with issues) and the packing concerns I had would be passed to fulfillment.
Today there is a discussion with the photography/canon (Amazon tags) that has been addressing this issue ongoing. Personally, I have closed my corporate account and have scoured the web searching for other on-line services from which to make purchase while using Amazon as a price comparison base, individual reviews of various items and looking at photographs for specific lenses I am considering buying.
Overall, I would like to continue purchasing from Amazon but can not given the apparent lack of response to mine and other complaints that while possibly passed to fulfillment, have not been responded to in noticeable manner, meaning better quality packing.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the Nutiva coconut oil, 54oz. container (pack of 2) -it arrived today in a large box with another order of 2 Nutiva coconut oil 15oz. (pack of 2) . The (2) 15oz. was in perfect condition (its own box) . The 54oz. leaked all over its own box and I checked the lid it was sealed BUT a white film was all over the foil cover it. Very, Very dissapointed because I ordered from Vita Cost last month (the 54oz.) and it arrived perfect .
unauthorized charges
I made an order trough Amazon.com (a book) when I realized that I wasn't buying from Amazon books. I was actually ordering trough this other company -SmartSavings- and that they will automatically enroll you on some sort of membership for one dollar a month. I cancelled the order right in there and called the company and told them I was not interested on any membership enrollment deal. they told me not to worry that since the order didn't go trough I was not going to be enroll at all. after one month I checked my account and to my surprise I found a charge for a dollar in my account from that company. I asked them to fix the problem and they gave me a confirmation number. I also told them that I was going to report them to the better business bureau because they were committing fraud enrolling people without asking on their membership. Maria so be aware of the hidden words and messages, read everything. another company to be careful about is Gamemobile. Maria from Texas
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been an amazon seller on and off for about 3 or 4 years. I usually just sell old junk like dvds and video games and such. Every once in a while i would get a negative feedback with comments like 'video was not what I wanted, seller says what i want doesn't exist... avoid this seller.' It was the truth, amazon lists the video description wrong. However amazon doesn't care. Now I had another similar negative feedback by a buyer that didn't know what they were talking about. Amazon sent me an email saying my account was suspended indefinitely.
I emailed them back threatening to cancel my amazon credit card and cease from spending the $1000 per year that i tend to spend on amazon as a buyer. They emailed me back the next day telling me that i was reinstated but I am on probation. I decided this week i would clean out some closets and I have sold about 60 items in the last 14 days. How do i pay the shipping? Out of my own pocked because the $700 balance i have with amazon is frozen. If that isn't enough... out of that 700, they are taking 200 in fees.
Amazon gets .99 per item. They take 6-15% which is ridiculous that it isn't a set rate... this is pretty much making up the rules as they go. Then they have something called a variable closing fee. This is a set amount they charge based on shipping. Why are they charging me more if the buyer wants the item faster? First of all, the shipping fee they set is not enough to cover priority mail. Today i listed a dvd. I listed it for 2.25. The 3 fees together come out to 2.21. So i make $.04 on this sale after shipping. FRAUDULENT AS TICKETMASTER. I wish there was a better service to reach as many buyers as amazon does because it is really sad to see all this merchandise go without getting anywhere near the full amount for them.
Was considering selling an item on Amazon.com. Opened an account, had to enter credit card information for verification purposes only, it said (shame on me) I had searched all over for what it would cost for me to list a product on there.
I could not find any information on listing one product. I started to list the product and then decided no as I did not know enough about Amazon.Com, I Xed out.
Guess what, by doing that, they slammed my checking account for $39.99
What is this I ask them, oh you signed up for the Merchant account, how, I ask. Because you clicked such and such link.
No where did it say I would be charged! They just go ahead and do it! Be careful where you are clicking on that site!
They will steal your money without question!
They claim they will give me a refund but it will take 30 days as their claims processing department is backed up!
I am going to full force with this until I get my money back into my checking account!
Seller Beware - Buyer Beware - Amazon.com is not a good place!
violation of published rules
A buyer, using someone else's account, purchased a Battery Grip for a Canon EOS 30D that I had for sale. Despite paying standard shipping, I sent it Priority.
The buyer, whose name I STILL do not know, apparently allowed the item to sit at the address of record for 3 weeks before opening the box. She CLAIMS that I sent the wrong item, so she wrote me asking for a refund. I pointed out that Amazon rules required her to contact me within 14 days of receipt of the item (and I have USPS delivery confirmation of when it was delivered).
Despite this rule violation, I offered her a FULL refund, except that she had to pay for the return S/H, which is another Amazon rule. She flipped out and demanded that I pay for everything! So, she refused the refund and filed a complaint with Amazon.
I find this to be an violation of the Terms of Use by Amazon.com. The buyer has allowed the item to sit somewhere for 3 weeks before looking at it; that's HER fault, not mine. Because she failed to contact me within 14 days of delivery, and refused to accept a refund, I don't see how they allowed her to file a claim! It's clear she has not abided by the Terms of Use, and thus the claim should not have been allowed.
Finally, the claim is still pending, despite the fact that more than 30 days have passed since delivery. ANOTHER Amazon.com rule requires the return of the item within 30 days to get a refund. This has not been done by the Buyer, her THIRD rule violation.
Given the large number of rules violations, I will not refund this woman's money, regardless of what Amazon.com decides in their Claim hearing.
Because of the Claim, Amazon.com has FROZEN my Payments Account, and may keep it frozen for up to 45 days! I thought PayPal was the only company to perform such reprehensible acts, but it now appears we have another!
I have warned Amazon.com that if a Refund is awarded, I will bring legal action against them and the Buyer for the repeated violations of Amazon's rules by the Buyer, and the FAILURE of the Claims department to refuse this claim due to those rules violations.
The complaint has been investigated and resolved to the customer’s satisfaction.
if you want your invested money back, then go to the website : http://www.iticctrust.com,
and make their complain, they will get ur money back surely because they are information technology internet cyber crime.
Just go their and post your complain, then see how best they are in getting ur money and keeping u always safe from frauds,
go to www.iticctrust.com, click on post complaints, and post the complaint then see their power of justice,
that how they take action for u, and make u ur money back, its my guranttee,
bcoz i have got my Rs 18700 back from webwiz company whom i paid for data entry job,
and they cheated me iticctrust.com helped me when i complained there, and i got my money back from webwiz company...
And as well as the best job in a genuine company... so follow my advice u can get the gr8 profit...
bcoz im getting im a live example.
amazon closed account
we have had our amazon seller account closed permanently, after complaints from sellers, but we refunded all unhappy customers and we can not control customers who lie and find items cheaper else where, purposely damage items then ask for a refund as they are low on funds. we run 2 stores and they problems exist in the real world, and they do happen with online sales.
We contacted amazon many times explaing we refunded or replaced all un happy customers, and would like to work more closely with amazon to keep things within their rules and guidlines, we even asked if we could trade on a 6 months trail period.
Amazon were not help what so ever, no converstaions or discussions, perviosuly they were happy to take their cut of the 5k we sold each month on their site. we feel very let down and the lack of communication and flexibility of amazon is disgusting.
The complaint has been investigated and resolved to the customer’s satisfaction.
Visit http://www.amazonstealth.com/ for a complete guide on how to get back on Amazon after getting suspended. Guaranteed new account with their eBook!
- Also there is more things that Amazon tracks besides cookies on your computer.
Find out more by reading the Amazon Stealth eBook! Plus you can even get it for free on their site!
i was a amazon seller 4 year and they closed my account because of 1bad feed back.
1 had a 95 rating with about 400 feedbacks
i told the guy to learn how to read english, he was refunded the full amount and gave me a 1 rating and said i was scaming people and a cheat
natural progesterone
I purchased natural progesteron cream from this company on October 17, 2008, they withdrew the money 2 days later. The only way of contacting them is by email because the toll free number is for orders only, and when I send an email requesting the status of the order they tell me it is back ordered and that it will be shipped out in 5-7 business days. To date, still have not received the goods.
Now they won't address my emails and I have requested that they send my money back and they don't respond to the email. I have purchased and paid for this purchase an amount of $107.73 US Funds and have not received anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
ordered two months ago, money paid, product has never been sent, company making excuses for not shipping product, now not answering e-mails
It took almost 2 months for me to receive my order. I emailed several times and got very unhelpful replies. I won't buy from them again.
bait and switch
Shopped around for a panasonic bmp-bd55 blu-ray dvd player. I found one at Amazon.com for 399.00 which is the manufactured suggested retail price. I assumed Amazon had a good rep, so I agreed even though it wasn't a great deal, I had a 25.00 gift certificate and it said free shipping. Also, I was getting a little tired of shopping only to maybe save a few bucks if any, so I went ahead with the deal. According to amazon.com they had the item in stock.
I agreed to pay Amazon $374.00 (399 less my 25.00 discount) for the dvd player that they said was being shipped by (a retail company). My card was promptly charged by amazon, and then three days later I got an email from the retail company that said they were out of them. They did promise (the retail company) they would sell me a replacement for the same price, however it wasn't what I wanted and those items are inferior to the item I ordered, so I declined, and asked for the refund.
I immediately went back to the amazon website. SURPRISE! They now have 3 in stock for $499.00. What's the deal? The under-the-table goings on over there don't matter to me as a buyer. I got baited into purchasing the 399.00 item, only to be told it's out of stock, and switched over to another retail seller at $100.00 more than what was agreed to.
This is nothing more than a BAIT and SWITCH Scheme! I called amazon, and talked to a robot. I couldn't get anywhere with him, and refused to get me to a supervisor. Rightfully, since Amazon advertised the deal at 399.00, and I agreed to pay 399.00, then the deal was made and they owe me that dvd player for the price we agreed on!
So beware. Although I guess there's little I can do about this, they get enough business off their bait and switch tactics, and their "free shipping" scams that I've heard about and the transactions are too small to pay lawyers to help you. It will never be fixed. I guess that's one reason why the american economy is in the toilet. People just want to keep ripping other people off. Amazon.com is no exception!
The complaint has been investigated and resolved to the customer’s satisfaction.
I’m hoping that someone may be able to assist me or at least look into this situation. I’m dealing with a bait and switch situation with Amazon.com and at this point I’m getting absolutely zero assistance from their own customer service.
On October 5th I purchased an expansion pack for the Lord of the Rings Online game from Amazon, called The Mines of Moria Collectors Edition. It was available from Amazon, not their “sellers, ” and they advertised it for $9.99 plus shipping. I figured this was a really good deal and I placed my order. The total coming to $14.97.
As of October 25th, my order had still not even been shipped. I contacted Amazon customer service, via e-mail, and was told that the product is not available through Amazon and that I would need to cancel my order and purchase it from one of the “Sellers” on the Amazon product page. I was told to purchase it with Next Day Shipping. Not only does the Next Day Shipping option cost more, but the seller is selling the product for $29.95...that’s $20 more than was advertised as the original order I had made way back on October 5th!
I then contact Amazon, via telephone, and was told by a supervisor that they were still waiting for stock to come in and that purchasing it from the “Seller” was only a suggestion. I pointed out that the e-mail I received did not say it was a suggestion, it said the product was not available from Amazon (which, on the 5th, it was perfectly available when I placed my order). The supervisor told me that the order would be shipped on the 27th when the stock arrived. I asked her who I should contact should the order NOT be filled. She said, “you won’t need to contact anyone. The order will be shipped on the 27th, I guarantee it.” As you may have guessed, the order was not shipped. I received an e-mail from Amazon telling me to contact them if I did not get confirmation that the order had been shipped by the 28th. Today is the 28th, it’s 3:29pm and the order has still not yet been shipped.
I know that to be on the “Seller” list for Amazon you have to pay a fee to Amazon. So, in any case, Amazon is conducting a bait and switch. They advertised that they had the product for $9.99 and are now attempting to force me to purchase the product from one of their sellers for $29.95. This isn’t right! It may not sound like a big deal to most people, but I want my product from them at the advertised price!
I heard a radio piece talking about how Amazon is using information about specific customers, i.e. how much they will and are able to pay and is adjusting their prices accordingly. I have had similar experience to those above and wondered if this was an issue. Particularly with toys at Christmas, when a lot of us are willing to pay more to get the requested toy..
Most recently shoes were advertised as leather, until I saw them in my review list after purchase, where they were listed as 'faux leather'. This is from an outside vendor via Amazon. So sad to be having to reassess my relationship with Amazon, which for years has been a good one.
I just had a similar experience. I purchased an item which was a set for $199.00 and AFTER the funds were taken from my card, the order canceled and no one knew why when I called. So I re-purchased the order on a different credit card thinking my new card was the problem (since no one could tell me), only to have them cancel that order as well AFTER the funds were taken. Apparently the item was out of stock, but after I did a search for this product I found it for sale for $200 more than what I had ordered it for. So now I'm out of $400 until my money gets refunded and I have no product! And no one seems to think this is a big deal because my money will eventually be refunded, umm I do though. I don't have $400 to just lose for the hell of it, even if it will be refunded in 10 days. I am so mad and I'm looking to hire a lawyer. This is ridiculous and I'm pretty sure it is illegal. Certainly no way to run a business.
I've recently had a couple of problems with Amazon.com. One time, I found a dog toy at a great discount price of $5.00 and ordered 4 of them (my dog readily destroys toys). When I checked out, it charged me $9.00 each! I got that resolved and though, ok, maybe it was just an error.
So today I searched for and selected an item to view on Amazon, decided to buy it at $29.99, added it to my cart. When I went to check out, it showed as $34.99 in my cart!
Is this kind of bait-and-switch legal?!? It's certainly not ethical. I'm disgusted with Amazon.com.
tvshowmonster
Guess you never know who you can count on - we thought we were dealing with amazon.com and not being farmed out to a company that sent us a centennial 12 - set dvd from china. Like the complaints i have read, my credit card was charged but when we received the dvd there was no packing slip or any paperwork indicating their refund / exchange policy like a reputable company would include with merchandise ordered. So, there was no order number or phone number for contact. There is no phone number listed anywhere on their website or the e - mail submission page. I've sent several e - mails indicating the dvd was defective and we'd like a refund but as you'd expect - they do not respond! Guess there's no way to get our money back? I was directed to this complaint website from amazon.com, so i feel sure they are aware that us citizens are having problems.
The complaint has been investigated and resolved to the customer’s satisfaction.
Amazon does not "farm out" orders. It is clearly listed in several locations who the seller of the item is. If the item says "Ships and sold by Amazon.com" then it is from Amazon. If it says "Ships and sold by TVSHOWMONSTER" then it is shipped and sold by a third party on Amazon.com. All sellers on Amazon can be contacted via the Contact Seller link on both the seller's profile and your order history. They also have the A to Z guarantee, so you can be reimbursed if you do receive something that is defective or otherwise not as described.
false advertising
Let me say that I was an avid Amazon supporter, but not anymore. On January 9, 2009, I was finally able to order an item that Amazon had shown as Out of Stock for several weeks. When I placed my order, the item showed in stock with next day delivery available. To save money, I chose their Free Super Saver Shipping. The item should have been shipped within 5 business days. After completing my order, I checked the status and everything seemed OK. I checked a few days later, and Amazon showed the item with an estimated delivery of February 20th - March 13. I immediately went to their site and saw that the same item had increased in price, but still had a 1 day delivery option. I spent another 2 days with their useless customer service department trying to make them understand that I shouldn't have to wait 2 months for an item that they show available with 1 day shipping. One of the reps explained that I could cancel my order and pay the new price to be sure I got the item quicker. That just blew me away and so, needless to say, I'm done with Amazon!
The complaint has been investigated and resolved to the customer’s satisfaction.
Needless to say. Some items will show a lower price but the moment I click by or on the size the price jumped to an unbelievably high price. This scam and false advertisement. There is 1 thing I can not stand is false ads.
I received an item that was FALSELY ADVERTISED - a printer cartridge that does not fit in my printer. The vendor is dishonest. Amazon made me pay for the return shipping charges. Amazon cares more about vendors than customers. My trust in Amazon has been destroyed. NO new Amazon vendors for me and believe me, that will limit my purchases.
I too had the same problem with Amazon. I joined Prime because it said I would get the product in 2 days and after I checked out it says the products would not be received till 3 weeks later. This is truly false advertising from Amazon. This is how they get you to be a Prime member.
buyer beware
Beware of Amazon.com! What you think you are buying from them may will be brokered to other outside internet companies. When this happens all Amazon.com does is immediately bill your credit card and hands over the new vendor’s contact information to you. You are left holding the bag on whether you will get the product you ordered and/or on time from this unsolicited vendor.
Recently I purchase a Wii game from Amazon. Prior to committing to the order I was told this item would be shipped to me within two days. Once the order was placed and my credit card charged I was told that a new company go4green now had the order and if I had any question to contact them. Amazon.com had taken the money and washed it hands of any responsibility of providing delivery of this product.
Two weeks later, after not receiving the order, Amazon offered this same product at half the cost and again with a delivery promise of two days. When I contact Amazon’s customer service I was told “too bad” this order is out of our hands and to contact the new vendor. The new vendor was now globetics.net. Apparently go4green had sold my order to globetics.net.
In the end I have spent twice the amount of money if I had just gone and bought the product at a local electronics store and the Christmas present will not be delivered until next year.
The bottom line is that you are probably better off going directly to the end supplier versus using Amazon.com as a middle man with no function other than to take your money.
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 27, 2008, I purchased the Motorola
HomeSight security system from Amazon.com. Once the order was placed I
was told that I would be receiving the security system from Axsecure.
I really didn't think that much of the notice because I believe I have
received other items from other sellers on Amazon's site anyway and so
far I had no complaints.
Doing business with Axsecure was a HUGE
mistake. I received the security system 3 days later and was shocked.
I thought this was great. WRONG! I opened the box to find NO receipt
for the security system and ONE confusing page on how to install the
software and what to do if the installation failed. In the meantime, I
am looking at the system and I find one piece that I am unable to
figure out what it is for. There was nothing to tell me what each
piece was, how to use them, or which plug went to which item. This is
the first time I have dealt with anything like this.
I have to
say at this point, I am wondering if I paid for a refurbished security
system and not a brand new one, which is what I paid for.
I
decided I wanted to return the system, so I tried to get information on
Axsecure. The only information was an email address. I sent an email,
but there was no telling how long it would take to reply and I wanted
to get the system in the mail ASAP. I called Amazon.com to ask how to
return the system. I figured that since I placed my order at
Amazon.com, they had some responsibility in helping me get a refund.
It
seems Amazon.com hires people all over the world to be customer service
representatives. I went threw language barrier after language
barrier. I had to repeat myself so many times that in the end I hung
up on the first 2 representatives. I kept asking for a supervisor, but
all the representatives would do was ignore my request for a
supervisor. I finally called a third time and told the representative
that I was not going to give her my information and that I wanted a
supervisor. At first I was told there were NO supervisors. When I
told her that not 5 minutes before, I was told there were supervisors
there, she then told me they were ALL busy. I told her I would wait.
After
2 minutes the representative came back on the phone line and told me
the supervisors were still busy. I said, I'd wait. Around 5 minutes
went by and the representative came back on the phone line and said
that the supervisors were still busy. I told her that, I was still
going to wait if it took all night because I had nothing to do anyway.
In less then 1 minute I had a supervisor. What a waste of time. He
cared nothing about my problem. He kept saying it was not Amazon's
responsibility and that I needed to contact Axsecure. I ended the phone
call letting the supervisor know that I was filing a complaint with my
State Attorney General's office.
I immediately went online and
filed my complaint with the Attorney General's office. While finishing
up with my complaint, I got an email from Axsecure. I received this
reply in bold, black letters:
sorry no returns on open items they have a tech support # its a great system
Had I been informed that there would be NO returning this item when I was ordering it, I WOULD NOT HAVE PLACED THE ORDER.
I
called Amazon.com back and I was now more than furious. I finally got
someone that understood English. I told her that it was against the
law to sell something WITHOUT informing the customer of a NO RETURN
POLICY. I told her I got an email from Axsecure stating they do not
have a return policy. She told me I was correct. Suddenly, I was
receiving customer service. She was extremely nice. At this point I
didn't trust her either. This representative asked me to hold while
she did some research. Amazon has a guaranty for satisfaction. She
was going to file a claim and issue me a refund.
I asked what to
do with the security system and I was told that I could either keep it
or send it back but was never given an address to send it to.
I placed a call to Motorola Homesmart and told the representative that the Homesmart system was a piece of junk. To my surprise he agreed. On top of that he told me that the system I purchased was OBSOLETE! Not only is it obsolete but if someone has purchased this item and needs a new CD, they are NO LONGER available and the consumer is out of money. Now I know why Amazon told me I could keep it if I wanted to.
In
the past I have rarely had problems with Amazon.com, but this time was
a real learning experience. You have to beware of ordering things that
are being sold by other companies. Before you place an order, call
them or email them and find out what the RETURN POLICY is. You also have to worry about whether or not you are getting an obsolete item. If Amazon doesn't know or
can't tell you how to find it on their web site (I was given
misinformation), DON'T place the order.
I
received a couple of emails from Amazon.com telling me how to check the
sellers return policy, but guess what? The information I received was
worth nothing because what I was told to do, couldn't be done.
It's true.
this company treats employees like crap
This company treats their employees like crap, I do not work at Amazon, but more and more companies are starting to do the "wal-mart thing". Some of them, like Amazon, do it even worse. I worked in retail once and I can tell you I did not need the company to give me more crap to deal with ON TOP of some of the people's crappy attitudes.
Amazon's BS includes (but is not limited to):
Long work week, including overtime on Saturdays, resulting in a total of a 7 day work week. Sick points. Yeah I know, what the bleep? This means you can only get sick a certain number of times (6 times) in a week before you get FIRED. Furthermore, you have to ask permission to use the bathroom, and of course, with all this you can expect the usual ridiculously low wage, in comparison to every-day needs. I implore you, do not support these companies, it is simply stealing from the poor to give to the rich, and please do not apply to work there, you are signing up for a horrible experience. It's the same, in a lesser way, as those companies that use child labor. Except this is happening in your own country.
The complaint has been investigated and resolved to the customer’s satisfaction.
i think Amazon cares and is maybe even trying to turn this attitude around. i also think anyone can feel this badly and gain a disgruntled attitude no matter what company they work for after a burnout, and or a bad manager, supervisor or just general conflicts in the workplace.
Look up the definition of Amazon. That should say it all right there. You either are one, become one or,
you don't.
Amazon is a horrid company their HR IS FULL OF UNETHICAL EMPLOYEES SUCH AS CINDY QUACH who repeatedly lies to employees as is UNETHICAL NATHAN LIM WHO FRAUDULENTLY HIRES EMPLOYEES FIR WEEKENDS TGEN LIES AND CLAIMS TO ONLY HAVE WEEKDAY HOURS AVAILABLE. If you are terminated from amazon be sure to file a wrongful termination lawsuit ASAP!
The MOST unethical employees, by far, is the Human Resources department! I had been in the hospital because I was rushed to the Emergency Room so as to be treated for severe dehydration and was hospitalized for several days as a result. I returned back to work only 2 days after being released from the hospital. HR told me that if I could not provide medical documentation in only 2 days, I would not be able to report back to work. Little did I know how incredibly difficult it would be at the time to obtain that documentation either! It was like pulling teeth and took a lot longer than two days to have it mailed to Amazon. They refused to acknowledge the great difficulty I was experiencing with obtaining this documentation, and rather than allow me to file for medical leave once they DID receive it, they terminated me only 2 days after getting out of the hospital. I have spent MONTHS attempting to have their "ethic team" acknowledge my case, and they, too, are doing nothing other than IGNORING it! No one should EVER get fired solely for having been in the hospital!
Well I found a work for Amazon.it. First of all we work as CA`s for 300 $ a MONTH plus bonuses that we oviuslly cannot easily get because the yes/no question is been asked to the clients after a call in the email confermation that we have to send to all clients afterwords.
So this yes/ no thing that our salary dipends on it says DID I HELPED YOU? that makes no sense because if I couldn`t do anything because I couldn`t because od the Amazon regulations and rules, or it depedns on carrier I still get my NO and do not get my bonus. Maby they do it on purpous.. I don`t know but I do know that is very very dissmotivating :(
The second thing that I canot agree with is that in busy days they terorise us with beeing online till the impossible limits and you cannot go not even to the bathroom. Ok it is busy day I get it but it is so stressful answering one after another, not stresching your gegs for at least 30 sec an god forbid not using tha bathroom.
There are numerous other things about Amazon that I desagree with but what a small poor person can change... Nothing. Human rights at least essencial should be respected. Shame on you Amazon . Clients might be on first place for you but employees unfortunatly they have no place for you. :(
Amazon is a sweat shop and the harder you work the more they expect even though you nearly kill yourself meeting the minimum rate. Their expectations is unreal. If you go above and beyond expected minimum rate .Then instead of a thank you or pat on the back for all your hard work they will say if you can do that once you can do it every day. Then raise the rate on everyone because someone actually managed to do more without passing out. They will not give us fans and I think the whole climate control jazz is a lie because it is extremely hot. There are people being wheeled out in wheelchairs daily because of heat exhaustion and fatigue.
After being an Amazon Prime and being a loyal customer of Amazon, I have decided not to renew my membership in February 2016.
The reason being that I am very dissatisfied with your prime video. Everytime i want to watch an old movie (20 years old) you want to charge for it. It's ridiculous. Netflix has so many more to choose from for free.
I worked for the Amazon fulfillment center in Texas and none of the above complaints have been an issue. I did hate their point system on attendance but once you convert to permanent the point system is gone. Great insurance on day one of permanent employment. Managers and leads are ALWAYS harping, HYDRATE! so I don't really get where all the complaints are coming from. People should know to stay hydrated anyway and yes it gets hot in the center, but they have hue fans over head constantly rotating and a/c units blowing. Yes you have to keep your numbers up but they are NOT unreasonable. 60 cases an hour is very eazy to do if you are at your station working and not running off to the bathroom or leaning over to chat instead of working.
I think some of these negative comments are from pissed past employees. It is true if you run out of UTO you are dismissed...been there done that! but any company needs to depend on dependable employees or replace them with ones that are. That is not just Amazon
I worked at the FC in DuPont WA got messages saying my UPT bal was low need to fix it replied back that I need help I don’t understand I called spoke with a guy in ERC went over my UPT said everything was fixed no worries. I begged for help on fixing my UPT 2 days later called in Hr office went over my UPT I was approved to go home cause I was sick but beacuse I didn’t go in and fix the time it went against me HR sends me a termination letter for negative UPT and attendance said I never replied to their messages I have every text email sent and with reply I asked how can you just fire someone without even sitting down and trying to fix the situation or when I’m told I’m FT I don’t fall under the point system so im good to go then another HR person fires me all I got back was I can appeal the decision I have never heard of being let go beacuse of being off work not getting paid but beacuse I didn’t go into A to Z and replace time off with hrs from sick vac etc. I was fired deliberately just a couple days before my $1000.00 of $3000.00 I will be seeing their [censored] in court
Thank-you for sharing your comments. This reinforces my philosophy to buy local. Who needs all this crap anyway?
Don't ask how but I've worked for Amazon at one of their warehouse in Indiana for 5 years. I will say this...Amazon does treat their employees like crap and they don't care about the employees. If you have any issues and you need to take it up with HR, good luck with that because they're never readily available to help you. And, when they are, it's blah, blah, blah...always an excuse. Apparently, Amazon has never heard of this..."you treat your employees right and keep them happy, they will be very productive". Yeah right...the morale in my warehouse is so low, nobody gives a crap anymore and will do anything to leave work early (Voluntary time off, personal time or unpaid time off). But yet, there are so many red flags and no one in upper management ever bothered to stop and question why are people leaving or are unhappy. Believe me, why should we care when you don't care about us. Not only that, Amazon offered a buy-out in March hoping to get rid of the lazy and incompetent workers by offering $1000 ($5000 Max) for every "peak" season (During Christmas time) you've worked under the blue badge (full-time Amazon employees). My warehouse was expecting about 30-50 people to take the buy-out but it ended up backfiring on them because over 200+ blue badge employees took it. What made matters worse...we ended up losing majority of our hard-workers rather than the lazy ones. They've already said they will be offering the buy-out next year in March with the same condition and I can't tell you how many people are going to accept it. Now that we all have plenty of notice, we have 8-9 months to look for another job. As a blue badge employee, we are also given monthly bonuses and we all used to look forward to see how much we would get extra. Now, we dread getting it because 4+ years ago, we used to get between $100-300 extra every month and now we barely get $50. What a slap in the face. Other warehouses around the country are getting much better bonuses than we are for the same amount of work we do. There's even talk about getting rid of our monthly bonus in my warehouse and people are fuming. We used to have 2 medical waivers a year...meaning, if we were sick or or weren't feeling well, we could go to the doctor and return with a doctor's note in order for that day to be excused (not being penalized for having to leave due to illness). Well, they took that away from us last year and introduce UPT (unpaid time off) in its place. What UPT is, they give you 20 hours of unpaid leave to be used at your discretion every 3 months. Guess what...if you're sick, you better hope you get over it within 2 days or have some personal time to use. If not, you are screwed. If you burn through your UPT before the next round is issued and are in the negative, better be prepared to be handed your walking papers. There was an issue at one of our facilities in Pennsylvania about 3 years ago in regards to the extreme heat inside of their warehouse. People were collapsing because of the heat on a daily basis. They even hired an ambulance company to stage ambulances outside to treat people due to severe heat exhaustion and dehydration. It took a doctor at a local hospital to report this to OSHA in order for Amazon to wake up and do something about it. They finally installed "chillers" (Amazon calls them air conditioners but they are not) in all of their warehouses rather than being severely fined by OSHA. My warehouse keeps our "chillers" set at a balmy 90 degrees inside. Yeah right...that is so far from the truth. It can be over 95 degrees outside and it's still cooler than being inside that place. There's no air flow at all. Every workstation is equipped with a cheap fan that stays on 24/7 but here's the kicker, we've been told once they break, they will NOT be replacing the due to budget reasons. Seriously...Amazon is a multi-billion dollar corporation and they can't even afford to get us new fans. We complain about it to upper management and HR about it and they love to rub it in our faces how good it feels in the warehouse. Yeah, give me a freaking break...they do nothing but sit on their butts in their lovely A/C offices and never step out into the facility. Basically, everything that comes out of their mouths is nothing but lies and more lies. This is their ideology...who cares about the full-time employees because we can always replace them with more temps (white badges). Sure the starting pay isn't bad at $11/hour with automatic raises every 6 months but once you've reached $14.25/hour, you're all tapped out...no more. It'll be interesting to see how Amazon reacts if the Federal government raise minimum wage to $15/hour. Oh, I know what they're going to do...they're going to bring in robots. They've already commissioned Kiva to build robots for them. They already have 1, 000 robots in place at certain warehouses but by the end of the year, that number will jump to 10, 000. They've already out-sourced their Customer Service departments to Central America and India to save money by not paying their employees as much. So, how is Amazon allowed to get away with all this? The customers LOVE Amazon and as long as people are buying from Amazon, they are also supporting Amazon in how badly they treat their employees. Yes, you are telling Amazon it's OK to treat us like crap every time you click "buy now" in your cart and submit your payment information. So, next time you receive your order and it wasn't packed properly or damaged, don't go crying wolf to Customer Service about it. This is us telling you...quit ordering from Amazon because you are supporting their harsh treatments towards their employees. The Amazon logo defines who they really are..."dicks".
I am at 1 of the warehouses in Indiana and it is just as bad. Amazon does not care about the people it is all numbers. If you don't make rate u do get warnings before written warnings. It does not matter if you are helping others or get stuck behind slow people. With driving equipment you are not to back out of aisles so you get stuck. They don't care. Working 10 hour days I would love to have a FULL 15 min break. You do not get this walk time is included in your break if it takes you 5min to get to the door owell smoke or relax fast because you have to be back on time. Luckily we don't have to ask to use the bathroom, but don't take to long someone will be on your case. Good luck with hr "that works for the employee" that's only if they like you. Don't get hurt they are going to say it is related to your past events. Best of all you need to kiss ### to make it anywhere and be ready to watch alot of people do this, that's how they advance. When it comes to overtime you better hope your manager isn't picking you days while other shifts pick what they want. Don't worry it I done "randomly" and If you still want to work at Amazon I hope you enjoy working holidays because we only get Christmas day off and only a select few are paid.
In Phoenix, they have the A/C set at 87 degrees -- fast pace and 87 degrees. People drop like flies and instead of cooling it down, they offer Gatorade in the break room but you can't take it onto the floor... I understand the security issues and possible product damage but if the employee's are what makes Amazon, why do they push them so hard? 10 hour days, high productivity demands and in the end, you are expendable. I see maybe one "blue" Amazon employee badges to fifteen "White" badges of temp workers. I was interviewed and called the day before orientation I would be placed in the packing department. Next day, I'm told at orientation I was in picking - and while they tell you there is lots of walking, and they do half-### stretches at start up, it does not prepare you for the high pace or physical pain. "It'll be nothing in 3 weeks was what I was told..." In 3 weeks, I could cause serious damage to my feet, ankles and knees, not too mention ligaments and tendons. Several people from the orientation meeting mentioned they work-out in a gym and still had to leave early on week one - if that's not a clue to being overworked, I don't know what is. For me, I'm not sure if I can do the work - high temps, they say you have bathroom breaks but grill you for losing time if you take one - the long walks to the break room for lunch and breaks cut into your time - which I wonder if it's legal - 10 1/2 hour days, one hour for breaks and lunch - but you lose time by their walk times so your break is actually 5 minutes and lunch is 15 minutes... If they dropped it to a 8 hour work day, maybe they wouldn't have so many people leaving on a regular basis - they know productivity drops within 3 hours prior to shift changes... I'd think long and hard before accepting a position with them. It sounds good on paper, the work isn't that difficult but the physical demand is very high.
fraudulent activity
I have had an Amazon account for two years. I make appr. $2500 a month, that's what I live on. Last night as I am entering some new inventory into the I am told I cannot my account has been suspended. I have emailed several times, I cannot get a respondence as to why. My overall performance rating is 94%... it went down this month to 90% because of some unjust negative feedbacks. There was a sale that could not even be completed because the hour prior I sold the book on Amazon but their database still showed I had it, a customer tried buying it & I refunded money as I could not complete sale & much to my surprise two weeks later I get a negative feedback from him. I make them a lot of money per month in commission (since they are the highest of all the venues I sell through) plus $40.00 subscription fee for the privilege of paying these crazy fees, unfortunately it is the best venue to sell to the masses & 75% of my sales are done through Amazon. I now have all my money in their account being held for 90 days in case there is a dispute, & I still have not received a respondence as to why. I have two children, & this is how I support them... I am frightened as I really don't know what to do!
The complaint has been investigated and resolved to the customer’s satisfaction.
privacy violated
Some users on the site violated my privacy by somehow finding my full real name (I think via a lot of google research) and posting libelous comments about me in a comment thread under this book, disclosing my full name. My full name is NOT publicly available information on my amazon account, and I have REPEATEDLY flagged the comment as abusive (which it very clearly is). Amazon.com has never done anything about this.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Amazon contacts
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