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1 United States

I have, throughout the last month (december 20, 2018 - 13 jan 2019 checked the appropriate box on my account to not renew my prime membership, and it keeps flipping back to deduct on 14 jan. I received a notice from my credit card company that the membership had been automatically renewed. I regard this as fraud.

I went in today (15 jan, 2019 and attempted to cancel my membership. It appeared that the account was going to be cancelled, and a refund issues. I was asked to print a copy of the receipt, and that was a statement that my was processed and provided payment information. The screen suggested otherwise. More fraudulent activity

I demand that this account be closed and that a full refund be issued asap.

Lawrence mallach

Jan 15, 2019

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