The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Alamo Car Rental / driver hinting for tips

1 Chicago, IL, United States
Contact information:

On Christmas night, we landed at Chicago O'Hare. It was 5:30pm when we and others waited for our shuttle to take us to the Alamo Car Rental area to retrieve our rental cars. The van drove up with an older driver (around 55-60) and introduced himself as Kenneth to various passengers. Some passengers murmured among themselves if the driver was special needs, as he had peculiar habits (which are not the point of my complaint - so I will not specify these various oddities). When we arrived at the rental car facility, he hinted with his hand being held out - for TIPS. I mean this guy doesn't get off his seat for any reason - doesn't lift or assist with the carrying or arrangement with ANY bags - just SITS there in his seat to open and close the access doorway. What is with this, are they supposed to ask for tips when they are just a Segway from point A (airport terminal) to point B (destination to car rental facility) !!!???????!!!

Ri
Dec 31, 2017

Post your comment