Ace Rent A Car Complaints & Reviews

Ace Rent A Car Fort Myers / rent a car

Jan 03, 2019

Ace Rent A Car Fort MyersThis is an ongoing criminal activity disguised as a business. Please read the last couple of months Yelp reviews. You will see a pattern of deceptive and criminal practices perpetrated by this so called business. This details the encounter we had with this business. Horrible experience with...

Ace Rent A Car / ace car weliington airport failed to do their obligation to inform consumer rights

Dec 12, 2018

Ace car staff did'nt inform me about old scratched on the car was already there, and the paper did not stated the condition of the car at the time. Staff didn't assist me to check the car at all, until I return the car their pointed out small scratch at the back size of fish eye...

ACE Rental Car /Hot Wire / unsafe rental of vehicles

Nov 01, 2018

Honolulu, HI, United States Review updated: Sep 15, 2018 1 comments Hi, on 8/09/2018 I booked a rental car via online. Selected hnl then date of rental along w/ times needed. Booked this rental only to find out on my confirmation e-mail this company ace rental does not open till...

ACE Rental A Car / un safe vehicles from ace / false advertising hotwire

Sep 05, 2018

8/09/18 Booked a car from HotWire w/ date & time I would be needing it. When done clicking my hot rate to comfirm day & time I assumed this is what I was going to get. I printed out my reciept w/ confirmation # and it was 1- wrong time it automatically took it as 12:00 pm p/u & d/o. My flt...

ACE CAR Rental at Denver International Airport; ordered through Orbitz / customer service/bait and switch - unethical corporate behavior

Nov 14, 2017

November 10, November 13 First, after 20 minutes waiting for the shuttle van (others had already been waiting for 5 to 10 minutes), I called and was told that the vans only came every 45 minutes and I should wait another 20 minutes or so. Before I could finished my conversation, I was hung...

ACE Car Rental / Refund for upgrade which I did no ask for but was forced to take.

Feb 23, 2017

I have reserved compact car through Expedia from January 31, 2017 to February 14, [protected]@ ACE car rental for in Fort Myers, FL. Reservation read Toyota Yaris or similar compact for $224.87 total. When I came to pick up the car at ACE, was told by counter agent that they do not have...

ACE Car Rental - London / Car rental

Nov 06, 2015

We booked a car with ACE via several weeks prior to our trip to London, England. I had never heard of this company, but figured it was a UK business and mistakenly assumed that since they were promoted by Expedia, that they MUST be ok. I should have taken the extra time to look...

Ace Rental Company / Stealing money


This company is a complete scam. They always have only one car in Austin Location. A Mid size SUV and it rents for less than a full size car cost. But beware... I front desk people were very funny and supportive to get the reservation done. During that they told the car have some minor dent...

Ace Rent A Car / Terrible Experience


I complained about the rudeness of a employee, some young guy that can't work the computer and tried to blame me for the error, to Michael Gisi. Never recieved the return call that was promised and now when I call them I get hung up on as soon as I identify myself. Someone should...

Ace Rent A Car / Overcharge


The reservation was made online. At the counter they said the online reservation is only an estimate. Counter person said if we did not like it we could go somewhere else. It was late at night and had to wait a long time for the shuttle and then a very long time for service. The car Check Engine...

ACE Car Rental / Stay away


This car rental place is a tiny lot several miles off the airport which has very few vehicles and does not honor reservations. It utilizes regular passenger vehicles which only hold a few people to pick up at the airport, causing extensive delays in ferrying passengers to its location. On...

Ace Rent A Car / Thieves


I paid for a rental car in cash and watched as the employee assisting me and the manager counted it twice, gave me the change due back and finished the paperwork. Four days later there was an unauthorized charge to my credit card. The manager denies that I paid in cash, doesn't...