Alamo: Why are you Charging me a hidden Fee?
Between May 10th and may 24th, 2009, I rented a Ford Focus through a travel agency in Costa Rica, from where I come from (turhokeanos.co.cr) with ALL INCLUSIVE in Orlando Florida.
Every thing was fine, until they charge an extra $123.53 "Carefree Personal Protection" (CPP) which I NEVER order.
Seems to be that the rental agent at the Orlando International Airport decided that I needed such insurance, but she never ask me for that, the only thing she said was: do you need a GPS in Spanish? I answered: I don’t need a GPS in Spanish. And she printed the receipt and made me sign with my initials.
If I bought an ALL INCLUSIVE PACAGE to the travel agency, why I will need an additional CPP???? And I told her: give me only what is included in my reservation.
What I think is, she is getting a great commission, selling "extras" that customers don't order, don't need and don't know are paying.
Let me ask you: Will be the First and last time, I ever rent a car with ALAMO??
Alamo: don’t take advantage of honest and hard working people, give my money back.
Carlos Calderon; from San José, Costa Rica.
RA# 417108288 RES#449348689 Contract ID S00208NK