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Al Cheney, State Farm Insurance / Dropped from coverage

1 1460 Walton Blvd, Suite 108Rochester, MI, United States Review updated:

I was dropped from coverage by Al Cheney, Agent for Allstate Insurance.
I had water damage in the basement, filed a claim and was paid. 18 months later was dropped. Al Cheney was not an advocate for me. He was rarely in the office and did not take ownership for the process brought forward by State Farm. I would not do business with Al Cheney, State Farm or recommend him to anyone. There are a number of other customer oriented agents in the Rochester area that will be your advocate and provide you and your family with insurance coverage you need. I am not an agent. I'm not in the insurance business. Just a citizen in the community who believes there are better insurance service providers out there.

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  • Ru
      26th of Jan, 2010
    0 Votes

    i am not an agent of allstate i do not kow the agent, but what i do not understand is where do you get off thinking that your agent is supposed to advocate for you. He represents the company not you. If you want someone that represents you, you should look for an independent agent not a captive agent that represents one company. if he pushes too hard there could be ramnifications for him.

    Also insurance is a private business not a social service, , if an insurance company no longer wants to do business with you why would you want to continue with them?

    I am an independent agent who is licensed in michican and I totally understand the hard property market that exists there.

    In the future this client should purchase insurance and kow that all insurance companies are in business to make money that is it. Allstate owes it to their shareholder to make sure they rid the company of bad risk. They alos owe it to their clients otherwise teir esisting clients wolud have to pay higher premiums to offset the claims.

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