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Airtel / cheating with wrong bill plan!

1 India

Airtel is cheating with wrong bill plan for voice and data. I took an airtel data card with connection for voice and data, selecting plans for both. Since the last 3 months I am requesting them to change the bill plan from INR 999 unlimited data to INR 49 per month plan, and INR399 voice plan to INR199.

They are not simply paying heed to my request and sending bills around INR 1800 or so, against a call usage costing INR 300 or so. Problem is I set autopay with Citibank Credit Card. Now, neither Citibank has a provision to stop this autopay using their site, nor Airtel has anything to stop it. Airtel is easily siphoning money out of my account.

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