The complaint has been investigated and
resolved to the customer's satisfaction
Comcast Cable Tvthere making me pay $800 to move there box out of my yard

My complaint is that comcast cable tv has a service box in my back yard right on the easement but in my back yard and everything goes wrong they come and go at any given time accross my yard, without even asking just come in on my property and spend hours fixing nothing when I am laying out sunbathing they come in and out, in and out all day for nothing. So I asked the guy that lives behind me that has comcast cable if he could get the cable service box in his yard would it be ok with him and he said yes that would workout because every time they would just come over to his place and fix whatever problem's. So I ask comcast because I have never used there service before but they have the box in my yard could they move the cable repair box and move it over to the guy's yard and with the owner standing here and he is saying its fine if you guy's move what he has cable with. Pete/norman bell with comcast said that they can relocate this for a charge of $800 and $100 per foot. What my problem is, is that I do not have comcast nor will I ever have comcast so why are they charging me when its a free service for anyone else... Why are they going to charge me when they use my yard at anytime they feel like coming in my yard when my girl and my wife and I are outside sunbathing here they all come... I am tired of the mess... I don't know these guys. My girl said that one of the guys was asking her questions about her number or something like that and ever since this time I have been very mad but I don't think that I have to pay to remove cable tv from my property and I am the property owner... Please someone reading this please help me before I really get super mad. Before I mess up someone talking to my girl shes only 10 and looks 14 when shes sun bathing in her back yard...


  • Joel Aura Jul 21, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I know this is a very old POST but I just had to respond about what I actually done with an AT&T green colored vertical box that was on my side of the fence and I don't have AT&T. I just lifted the cover off, disconnected every single little wire that was connected, pulled up the cable to where every single little wire was in and pulled it up from the grass and "relocated" it under the fence to the back neighbor that actually used AT&T Uverse TV (or whatever it's called) - pulled up the steak that holds the green box up and also "relocated" it to the rear neighbors. I guess, since I did most of the labor, the box was never seen again. Just a Note: If I DID have AT&T Uverse TV (or whatever) I would NOT have "relocated it". ( I don't like making phone calls to be told that it will be relocated when I know that it really won't be).

    As with the Comcast Box, if in the same situation, and I did NOT have Comcast services, I definitely would re-locate that box as well ;)

    0 Votes
  • Su
    Susana Smith May 30, 2014

    Last night the police was about to arrested me and my husband because I didn't want the COMCAST guys go into my back yard to fix I don't know what problem. I had been asking COMCAST to remove the ugly box out, they said yes we will but never show up. At the end the police forced me to let them in and because there was some damage to the box they want me to pay $5000 for something I did not do. However, all these chats are giving me very good ideas.

    0 Votes
  • Al
    Aldo Yoe May 13, 2014

    I agree, I just bought a house, the house has a AT&T and Com cast box and THE FPL power box out in my front yard. This is ridiculous!! Please somebody have any good advice besides going to a lawyer! I called and called and they always said they will send somebody and even though someone came, took a picture, nothing happen or I have to pay $600+ to get it remove. Please I am really frustrated at this! I don't use AT&T and is not fair for my property to have all these boxes in one place, plus is very close to my driveway and makes it annoying to park.

    -1 Votes
  • Ho
    hole digger Mar 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    hey all!!
    mine landscaper hit a underground phone line and AT&T came with 5 truck to do the repair.
    I ended up removing that box because i thought it was feeding only my house.
    in how much trouble i am?

    0 Votes
  • AuntieSpamming Jan 28, 2012
    This comment was posted by
    a verified customer
    Verified customer

    @me-me - Dear heart, not good advice. Not only will the homeowner have the annoyance of them traipsing on and off his property as described; he'll likely be saddled with a hefty bill for repairing the silly thing.

    1 Votes
  • Me
    me-me Jan 28, 2012

    Drive your lawn mower into the box..." was an accident...I didn't notice it there" - They do not have the right to use your property! Would they allow us to use their headquarters to store our old furnitures? Why Are they using your headquarters to store a damn box...I would place a hose on full power into it and leave the water running for a whole night, that will call their attention and remove it!

    -2 Votes
  • Lu
    lubasky Mar 26, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Comcast customere rvice is very nasty, and not helpful. They don`t care if you don`t have any tv service. I had no tv reception for days, and they prolonged having a seviceman to come to my house, and was told that would have to pay for a service all. I pay for my cable through my homeowners assoc.

    0 Votes
  • Si
    sirvaysa2002 Jan 28, 2010

    I stumbled on your problem here while researching a similar thing (removing an ugly cable box from my FRONT yard) but if I were you, in this situation, I'd just plant some really BIG cactuses all around that box and see how fast THEY move it on their own !!!

    -1 Votes
  • Ca
    cascabo Jan 10, 2010

    Advertisers should start pulling the plug on incompetent media!

    0 Votes
  • Ca
    cascabo Jan 10, 2010

    Sunday morning January 10, 2010 Meet the Press was so garbeled it was unwatchable but when the CBS Football show started it cleared up right away! If enough people complain maybe we can at least get CBS advertisers pull the plug!

    0 Votes
  • Fi
    Fightinjustice Mar 23, 2009

    Hello Clay,

    I will try to point you in the right direction. Based on your description of Comcast's activities, you have what is called in the real estate world an "easement in gross" and possibly an "easement by prescription." An easement of any kind gives your next door neighbor, utilitiy company, and others the right to enter and exit your your property for a specified use. An easement in gross is often used by utility companies and the like to come onto private property by right of "ingress" (entering) and "egress" (exiting) for a specific purpose.

    You should immediately contact a real estate attorney who has a great deal of knowledge and experience in this area--easements in gross held by a cable company--and get good legal advice. Based on my education, although a bit fuzzy now, there are 8 ways to terminate an easement; however, I am not clear how utility or cable companies are truly handled in a case like yours.

    "Excessive Use" is the one obvious reason that may apply to your situation and allow you to terminate this easement-in-gross. You should document dates, times, and duration of each entry and exit including the number of people coming onto your property as well as the impact it is having on your life.

    I will you luck.

    2 Votes

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