Choice Home Warranty review: Clogged washer drain

On 12/17/25 I called Choice and reported that my GE top loading washer was not spinning. I was made to make my $100 service fee before they would send a company to repair the washer. I made the $100 using a credit card. I was notified that Eyebee Solutions would be at my home on 12/22-5 days after I called in the problem. I contacted Eyebee and requested a closer appointment time on 12/17 in the afternoon. I had to leave a voicemail and no-one ever returned my call. On 12/18 I called Eyebee and got a real person on the phone. I explained that I needed an appointment by 12/19 and was told that they had no vacancies but if they had a cancellation they would contact me. Early morning on 12/19 I got a text from Eyebee telling me that a service person would be at my home that day at 11AM. Eyebee's service showed up and withing 20-30 minutes the washer was repaired and working. Their service person, Bulat Bagit told me that I owed him the $100 service fee. I told him that I had already paid CHoice and he told me that if I did not pay him the $100 he would remove the part he had installed in my washer. I gave him a check for $100 because after trying to call Choice 6 times all I got was voicemail. When I finally got a call back from Choice and I told this female what had happened and I wanted an explanation as to why I had to pay twice I was promptly hung up on and no-one ever called me back. I did check my credit card account and Choice did refund me the $100 that I was made to give them on 12/17 when I called in the problem. I got an email from Choice on 12/20 telling me that they had approved the repair to my washer not spinning. I responded with a nasty letter telling them what had transpired and if I had any more problems with them I would cancel my 3,1/2 year contract.