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CB Automotive Fueling and Charging Chevron
Chevron

Chevron review: Propane/ customer service

T
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11:13 pm EST
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This is by far the worst gas station I have ever experienced. It is 7:30pm march 1 2026. The lady who is working is the rudest lady I have come across. I have never had a bad experience before at any gas station let alone a chevron before. My partner came in and asked if they could fill the propane and she was very rude and said hell no I’m not doing propane I have a list of sh** To do. She has brown hair with glasses and I think was wearing a bow. I called to ask her name to make a formal complaint because I thought it was really unprofessional and I would have understood if she just said she was busy. There was NO ONE else there and when I called she was very rude still and said management doesn’t care about any complaints or how to train us to do anything. She would not tell me her name even when I said I just wanted to mention it to management so they could help train her for propane. (Which she also didn’t mention that she didn’t know how to do until I called) she ended up just repeating management doesn’t care and hung up on me without giving me her name stating that they weren’t allowed to give names (as she is wearing a name badge) I told her I was across the street getting propane and if she felt more comfortable I could come in and talk to her about it (I said it very nicely and even told her it was not for a complaint if she didn’t know how to do propane) when I drove over she was watching out of the window and proceeded to lock the doors leaving a customer waiting outside And went to the back. I’m really disappointed with this experience as I tried to be nice and understand even after what she said in the beginning. We have only ever been able to get propane once from here from the manager but everyone else refuses to do it.

Desired outcome: I don’t even feel comfortable coming here anymore in case she is working because of how she treated me by locking the doors like I was an unsafe person when I never even stepped outside the car and I was very polite

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    6001 Bollinger Canyon Rd, San Ramon, California, 94583, United States
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Chevron Category
Chevron is ranked 28 among 43 companies in the Automotive Fueling and Charging category
#26 Jyoti Jyoti #27 AtoB AtoB #28 Chevron Chevron #29 Coles Express Coles Express #30 RaceWay Gas Stations RaceWay Gas Stations
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