Menu
CB Banks JPMorgan Chase 51 West 51st Street, New York, NY, 10019, US
JPMorgan Chase company logo
JPMorgan Chase
reviews & complaints
JPMorgan Chase company logo

JPMorgan Chase

51 West 51st Street, New York, NY, 10019, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
A
1:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

JPMorgan Chase - cashing savings bond

I tried to cash in my savings bond at this location. When I went through their customer service, they automatically asked if I had an account. When I said no, they asked if I wanted to open one but I declined. I was told to wait. It took about 10 mins to get someone to help me when I can see that everyone that was working there were available. Finally someone approached me to make the long story short. They wanted me open an account with them before cashing in the savings bonds that I have and when I decline they asked what bank do I have and maybe I should just go to my bank which is located in jersey. ###! I read that any banks can cash in your savings bonds with or without an account . BUt for some reason Chase wouldn't do it because I don't have an acct with them.

Read full review of JPMorgan Chase and 3 comments
Hide full review
3 comments
Add a comment
S
S
Susan L.
, US
Dec 21, 2011 1:30 pm EST

I have purchased a car from a person who has paid off their loan and has called 2 times to get a release of lien. They tell him it will be mailed and nothing comes. I need to get this car registered NOW.

I would like a letter fax to the DMV releasing the lien.

Valerie
Valerie
, US
Jan 30, 2007 12:00 am EST

Each month Chase is charging service fees on an account that is suppose to be free. They are charging bill payment fees to my account when I use my debit card.

K
K
King Kamehameha
Kailua Kona, US
Jun 20, 2013 3:05 pm EDT

From www.treasurydirect.gov:

You can cash paper EE/E Bonds at many local financial institutions. We don't keep a list of banks that redeem bonds, so check with banks in your area.

What will I need to redeem a paper bond?

Before taking in the bonds to redeem them, it's usually a good idea to check with the financial institution to find out what identification and other documents you'll need. When you present your paper bonds, you'll be asked to show your identity. You can do this by

being a customer with an active account open for at least 6 months at the financial institution that will be paying the bonds, or

presenting acceptable identification such as a valid driver's license if the redemption value of the bonds is less than $1, 000.

If you are not listed as the owner or co-owner on the bond, you'll have to show that you are entitled to cash in the bond.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.