FISGlobal.com / Certegy

I'm glad I didn't rush home and call the 800 number Kroger told me to do when my check was declined this morning! It sounds like a scam--they want your information! The Kroger manager said I needed to be in their system (theirs AND certegy's) in order to buy my groceries with a check. I only used a check because I had left my debit card in the car (had used it earlier at the vet's and didn't put it back into my billfold.) Here is the kicker, when I tried to use my credit card, it was ALSO declined! I have used this same credit card to order groceries online from Kroger off and on since 2020! I am NOT going to register my credit card number with Certegy, that's for sure! I finally had to go out to my car and get my debit card and return with customers waiting in line and thank God the debit card was accepted. Talk about embarrassing. I will not go back to Kroger's if they won't accept my checks and credit card for groceries!

I had my check declined at TJ Maxx because of Certegy. My credit score is in the 800's, have never bounced a check and had sufficient funds. I was totally humiliated and ended up paying in cash. I was given an 800 number to call. I rushed home and called the Certegy number. It was automated, no one to answer questions. I googled Certegy and got a different number. I got a person to talk to but they gave no reason for a decline or information that explains why this was done. It's a dead end and you're stuck with what they have decided about your checks. TJ Maxx has cleared me to write checks at their store again but now I'm terrified to write a check at any store for fear of being declined. Does anyone know where you can go to complain about this company and get results ? Please contact me if you have suggestions at jlemaire5@aol.com

Just today I wrote a check at Maurices and my check was denied by certegy, the clerk even ran the check twice and the same thing happened. There was plenty of funds in the bank as I had just checked the balance before going shopping and also had just made a deposit and they still denied my check, luckily I had enough cash to pay for my purchase and my daughter got her birthday gift. When I called certegy to ask questions I got an automated system that told me they could be of no help to me and I should go to this website which is of no help either. Jae

IS THERE A LIST OF THE MERCHANTS USING CERTEGY CHECK SERVICES

THIS WAS VERY INTERESTING AND HELPFUL SHARING, IS THERE A COMPLETE LIST OF MERCHANTS USING THIS SERVICE?

dont ever do business with certegy or global payments. they are crooks. when you contact them for help they arent willing to help in any way. worst companies around. never ever use them

WTF? I HAVE BEEN WRITING CHECKS FOR YEARS AND AARONS RENTAL CALLED ME AND SAID CERTEGY DECLINED MY CHECK ALSO A CODE 2 BUT HAD MORE THAN ENOUGH TO COVER THAT CHECK 10 TIMES OVER- SO I CALLED CERTEGY I HAD NO NEGATIVE INFO AND THEY OFFERED TO SIGN ME UP UNDER SOME GOLD PLAN YEAH RIGHT SO THEY CAN GET MORE OF MY PERSONAL INFO SO IM TOLD THEM TO FU*K OFF AND GET A RESPECTFUL CAREER NOT WITH SCAM ARTIST COMPANY-I ALSO AGREE IF ENOUGH PEOPLE COMPLAIN TO THE STORES USING THERE SERVICES THEY WILL LISTEN CALL THE MERCHANTS CORPORATE OFFICE GO TO THE TOP PERSON AND COMPLAIN IF NOT THIS IS ONLY GOING TO GET WORSE PEOPLE!

I had the same thing happen to me at Pep Boys. This was really STUDIP. I just got brand new tires instaled and my bill came out at 367.43. They would not accept my personal check. I also called my bank to verify funds and account #, they said everything is ok and good to go. The company would not allow my transaction to go through b/c certegy denied it. Thye told me if they over ride certegy, they will lose there job b/c certegy will fnd out which employee when against them and get them fired. These is just a rip off. They tod me to go to amscot and cash my check. I was not going to pay $35.00 for cashing my check. I had a friend drive and pay for my tires and I paid him back.

I had the same thing happen at Best Buy check was declined for no good reason, A class action suit should be taken against Certegy.

I went it a local gas station. I needed to buy something for a friend. I made my purchase and went to pay by check. My total was $25.89. My check was declined. I too have outstanding credit and have never had a returned check. I was so embarassed, two people in line behind me. I had over $1, 400.00 in the bank and had no clue what this was about.

I did pay by debit card(from the same account as my checks). The clerk gave me a phone number to contact Certegy. I called them and finally spoke with a person. All in all, they told me I was declined for fraud protection on my part. Like they were doing me a favor!

I then informed the "customer care" rep. that if I had pumped gas in my car and my check was declined and had NO other form of payment, I could have went to JAIL. He could only tell me that he was sorry for the inconveince. Had that happened, he would have been more than sorry.

I was then offered some sort of scam that he tried to get me to sign up for. I said thanks but no, I would not be doing any business with a company like this.

This place is a shim sham outfit and it will end up closing stores who use them their methods are so scewed its not funny.
had an incident happen to me at Kohls dept. store went to check out and gave them a check for a small amount of $150.00 my check was denied with a novel written on the back the cashier tells me to call the number on the back she has no other info to offer up. How embarrassing in over 30yrs. I have never had this happen to me, I was livid to say the least. After one hour on hold I finally talked to someone, had to give her all info on check and more, I told her if I give you all this info you can tell me why this check was denied oh sure she says, well after about 10minutes of screwing around, she says oh I can put you on a VIP list I said screw the list lady I'm pissed off why was this check denied plenty of funds in acct. to cover this?! she starts to read something from a manual like a robot I blew up and said you are NOT telling my why? at that point I told her to destroy any info I just relayed to her I will never shop at that store again they just lost a customer for Life! I called the manager of the store and gave her a piece as well, said hope your happy running good paying people off! then I called my bank and reported them all! and to be on the look out for scam... yes calls action suit I'm in!...

I was forced to use my credit card to pay for items purchased from Target on 210th street, Westgate Mall on October 20, 2009. The check was not accepted for a reason that did not make any sense. It was said that they are keeping a close check on one check that was overdrafted? I checked with my bank that everything was okay with my account. I have more than enough funds to cover the check. I had just sent a seven hundred dollar check through Best Buy. I reason I feel was invalid. This seems to be some kind of scam going on using Target

Yes! Belcrest Lending Services has taken my money they say that they need a 6 months deposit for a $5000 which it is 930.00 so i send that my by moneygram and still up to now no money and no way to get a hold of them... Please if you can help us... that been scammed and been stolen of money. How can we get that money back? HELP! HELP!