SUBMIT A COMPLAINT

[Resolved] Cell Csim swap

5
N Jan 21, 2020

I have been going around in circles to change my number with Cell C. I was told to visit the store and now my sim card is still not working. I already went into the store 3 times and still no help. I paid for a cellphone number I did not need, thereafter I paid for a number change of R255. I still am unable to use my cellphone and the funds will be deducted at the end of the month. I had enough of this pathetic service.

  • Cell C's response · Jan 21, 2020

    Thank you for posting to us.

    Kindly forward your details (number in question, alternative contact number & ID number) to [email protected] for assistance.

    ^PN

  • Resolution Statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

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