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Cell C

Cell C review: Cancelling a contract

J
Author of the review
5:48 am EDT

I am not very happy at all with Cell c - I returned the package after it was delivered because I decided that the offer is way expensive comparing to your competitor and I asked you guys to cancell my contract.

The contract was cancelled but it came to my surprise that I am owing Cell C R28 609 that I dont know where does it come from. I will make sure that I take this matter forward until this issue is resolved. I spoke to one of you consultant by the name of Faith (Ref: [protected]) and she refused to give me her surname as well. Faith said she will escalate the matter and that is what they always say.

Desired outcome: I want the amount that is showing to be removed because i dont know any about that amount.

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Update by Jay Jentire Pontsho Phahlane
Apr 06, 2022 6:01 am EDT

Anyone here, feedback?

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