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Good day. My name is Takalani phone number [protected]. On 16 january 2020 I panw my LG phone in a Cash Crusader store, the one in Dobsonville mall in Gauteng. I paid the outstanding amount I owe them and take my phone back yesterday on the 28th. My phone's battery was full the day I brought it but yesterday when I fetch it it was empty. When I open it soo that I insert my sim card I realized that the battery is not the same one that I brought with the phone since I know that my original battery have an LG logo on it and the one which is on the phone doesnt have a logo. I also then realize that they also change my back cover with the one that have a paint that is wearing off. I tell the store manager whose name is Siya my story before I even leave the shop. I elaborate my story and tell him that the same phone I used to panw it to the Cash Cruisader in Rooderpoort and what happened it never happened before. The manager didn't even want to try to figure out what might have happened and he just told me that what I am saying is impossible since it is only him and the other guy that enters the goods storage room, I to myself suspected that he might be involved in changing my battery and back cover of my phone or mybe he is protecting the other guy who have access. With no other choice I have, I decided to go home and charge my phone. As to no suprise, I found out the battrey only last for 4 hours whereas it used to last for the whole day. Please, help me, this is a day light robbery
