Cash Crusaders review: 58 inch dixon plasma tv

Kindly be informed that on the 28 June 2023, I have returned TV Dixion 58 einch for repair at cash crusader trashed, since then I have follow up regarding the delivery but always shop assistant told me haven't received the TV from REPAIR

On the 1 August I went to store and follow up and I was advised that the head office did not dispatch the TV since they are still busy with.

On or 30 August 2023 I went to the store again to check the avaliabllity of my TV and same story "the still awaiting for the delivery from head office"

Futhermore, On the 8 and 25 th september 2023 I went to store to check, I was told that they haven't received anything from head office yet.

On the beginning of this month I spoke to store manager Sizwe and he told me that the head office said TV has been dispatched but they did not received it in their store.

As customer where does this situation leave me? Since the can't find my TV and bear in mind the I have spend lots of money in that, but now I'm suffering.

I hereby lodge this complaint and belive that it will be resolved emicably if not, it left with no choice but to take legal route.

Kinds regards

Selinah Mkhondo