Casablanca Expressthey will not return full amount of deposit for canceled reservation.

A Jun 06, 2019
This review was posted by
a verified customer
Verified customer

After we have canceled our trip and requested full refund, only part of the deposit amount was returned. Despite multiple contacts by phone and email exchanges requesting full refund, they keep significant part of our original deposit. Each time we contact the company they promise to return the money. However, it looks like they do not have any intend to do so. Moreover, they claim that we have purchased additional deals in different offices (looks like fraud) as a reason to keep our money.

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