Carnival Cruise Lines review: February 06 2023 cruise from Long Beach to Ensenada

To whom it may concern,

On 2/6/2022 my family took a 4 day cruise to Ensenada and Catalina island on the carnival radiance booking number is K3S4R4 and k3S5J8 and on 2/08/2023 we spent the day in Ensenada and had a nice time we made our way back to the ship and decided to return to our cabins prior to meeting up for dinner and our daughters meghan and tiffany took the elevator ahead of us and as they were attempting to get off on their floor 3 older (in there 70s)Asian men were getting in the elevator as the girls attempted to get off the men would not allow them to get off instead they tried to force Meghan and Tiffany into the back of the elevator trying to grab their bodies in an inappropriate manner making sexual advances not allowing them to get out ,the girls asked them to stop and move even said excuse me they tried to go around them but the men would not allow them to get off they just laughed and continued to grab at them sexually saying something in Japanese finally the girls had enough and had to force their way off the elevator they immediately came to find me they told me what happened and we went to find the men but were unable to find them . The next evening on 2/9/2023 we were in the casino playing a game all 4 of us and I looked up and saw two old guys approaching my daughters and Meghan looked at me and said Dad that them they were saying something to Tiffany as I stood up they started to run off and I chased after them at that point several security guards came out my daughters explained the situation while the other went to get me . At no point we’re we or they asked to file a report with carnival even after knowing the situation security never even talked to the old men , carnival failed to protect my daughters in this situation and failed to provide a safe environment for young women aboard the radiance esp on 2/08/2022 . There are no instructions whatsoever on what to do if you feel unsafe or harassed or even attacked while on board the radiance there are no phone numbers provided in the rooms or anywhere that we saw in fact we never saw a single security guard on the cruise until the incident in the casino. Therefore, we are asking for a compensation in regards of this situation.

Carnival cruises should provide a pleasant and safe environment. Our vacation left us on a sour note, we may never cruise with carnival or any affiliate company again , this situation is unacceptable ! Waiting on reply from Carnival cruises, so hopefully we can come to an agreement.

Brett Kraft [protected] [protected]@yahoo.com