The Carnival Ship Spirit sailed out of Miami, through the Panama Canal and into Seattle, arriving in Seattle May 3rd, then out of Seattle to Alaska. Carnival then knowingly and willingly let the ship Carnival Spirit sail with infected passengers and crew members and did nothing to notify the existing passengers or new boarding passengers of the Infection, resulting in many more passengers and additional crew getting sick. Carnival Cruise Lines is currently being investigated by the CDC over knowingly allowing an infected ship to continue sailing, without informing their passengers of the infected status of the ship. My family was on that ship and now 3 of the 4 of us (myself included) have contracted the Covid-19 Virus. We obtained negative tests before sailing and symptoms started two to three days before sailing ended.
We immediately got tested the day we disembarked and those 3 tests came back Positive. We feel wronged by Carnival Cruise Lines for allowing this to happen, especially considering that they tried to keep it quiet, knowing they had Sick Crew Members onboard and that they allowed people who sailed on the previous infected cruise to re-cruise.
We believe we should have been informed, of the infected status of the ship, and given the choice of a refund or at the least Cruise Credits for a future sailing. Now we believe we are entitled to much more.
We only found out about the ship's condition "Orange" status through one of the cruise excursions operators and we spoke to a woman who sailed out of Florida and through the Panama Canal to Seattle, WA. She told us how her husband had gotten Covid while on the ship, but they still allowed her to re-cruise {but not him}. My family should not be suffering like this. My wife and I are both over 70 (our daughter-in-law who is also ill is 39), and we are all having a rough go.
We feel wronged by Carnival and believe them to have been negligent regarding the health and safety of their passengers and crew.
The complaint has been investigated and resolved to the customer's satisfaction.