My Holidays’s earns a 1.0-star rating from 0 reviews and 38 complaints, showing that the majority of travelers are dissatisfied with booking experience.
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Terrible Experience with Myholidays: Unreliable Booking and Poor Customer Service
I gotta say, I had a pretty bad experience with Myholidays. I was trying to book a ticket with them and paid through their online payment gateway. But then, just a few hours later, I got an email saying that the ticket I had booked was no longer available. And get this - they said it would take 14 days to get my refund!
I've been trying to get in touch with their customer support team for a whole week now, but I haven't heard anything back. It's really frustrating because I had made all these plans for my trip and now everything's messed up. And when I looked up reviews for this company, it seems like this is a pretty common thing for them to do. They just take people's money and don't deliver on what they promised.
So yeah, I would definitely not recommend booking with Myholidays. If you do, you might end up in the same boat as me - out of money and out of luck. And if you do decide to book with them, here's their contact info:
Customer Support Team/Travel Consultant
My Holidays & Affixious3rd Floor, Regency Group Holding
Suhaim Bin Hamad Street, 9012, Doha, Qatar
Qatar Toll-free No ***990 - International***5000
US Toll Free No ***566.
Beware of Myholidays: Dishonest Travel Agent Refuses to Refund Cancelled Flights
Myholidays is a travel agent that is based in the Middle East, but they have an Australian phone number that goes to an answering machine in Sydney. Unfortunately, I was never able to speak to a real person when I tried to contact them by phone. I had booked flights for my partner and myself (OTAA***) through Myholidays, but due to the COVID-19 pandemic, we needed to cancel our trip. When we reached out to Myholidays by email to request a cancellation, it took them some time to respond. Eventually, they told us that they were waiting on the airline for a refund.
I followed up with Myholidays again after some time had passed, but they still claimed that they were waiting on "Virgin Airlines" for a refund. However, after several weeks of being given the runaround, I decided to contact Virgin Airlines directly. To my surprise, I learned that all cancelled tickets sold by all agents had already been refunded. It became clear that Myholidays had been lying to me and had no intention of refunding my money. They have kept my money and are now blaming Virgin Airlines for their own dishonesty. This is not only unfair to me as a customer, but it also reflects poorly on Virgin Airlines.
In my opinion, Myholidays is a dishonest company that should not be trusted. I would advise other travelers to avoid doing business with them. Additionally, I would encourage Virgin Airlines to take action against Myholidays to protect their reputation. It is unacceptable for a company to lie to their customers and blame others for their own mistakes.
Myholidays.com Review: Terrible Customer Service and Fraudulent Practices
I recently booked a round trip to Romania through Myholidays (myholidays.com) and I must say, it was not a pleasant experience. I chose to fly with BlueAir for my outgoing flight and Arkia for my return flight. After making the payment, I received an email from Myholidays claiming that the fare for my return ticket had increased due to Arkia and I had to pay an extra 80 USD. I agreed to pay the extra amount, but to my surprise, they demanded another 220 USD claiming that the fare had gone up again.
I was extremely frustrated and demanded a full refund for both tickets. However, Myholidays replied that they could only refund me for the return ticket. I was left wondering how I was supposed to come back from Romania. This was unacceptable and I felt cheated. It was clear that they did not deliver what I had paid for and decided to change the price after I had already made the payment. This is nothing but fraud.
I must say that this was the worst experience I have ever had while booking tickets online. I would advise everyone to stay away from Myholidays like the plague. They are not trustworthy and their customer service is terrible. I hope that they will improve their services in the future, but until then, I would not recommend anyone to use their website.
Is My Holidays Legit?
My Holidays earns a trustworthiness rating of 25%
Assess your risks. Protect your personal information when dealing with My Holidays.
Based on our evaluation, My Holidays has resolved only 0% of 38 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for My Holidays. The company provides a physical address, 11 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- The age of My Holidays's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Myholidays.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Myholidays.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- According to our analysis, My Holidays appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
- Several positive reviews for My Holidays have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up My Holidays and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Warning: Myholidays is a fraudulent travel booking website - Avoid at all costs!
Myholidays is the worst travel booking website I have ever used. I booked a ticket in advance and received a booking ID and PNR, but when I arrived at the airport, the airline informed me that there was no booking under my name. I was forced to buy a last-minute ticket at three times the price. The company charged me money but did not issue the flight. It was a complete disaster.
I tried to contact customer service, but they did not answer my calls or emails. I was left stranded with no help from Myholidays. It was a frustrating experience, and I regret booking with them.
I want to warn other travelers to avoid booking with Myholidays. They are a fraudulent company that will ruin your trip. It is better to pay a little more and book with a trusted website than to risk your travel plans with Myholidays.
I have all the documents to prove that Myholidays is a scam. They are only interested in frustrating their customers and taking their money. Do not make the same mistake I did. Stay away from Myholidays and book with a reputable travel website.
Beware of Myholidays: A Total Scam! Don't Book with Them!
Myholidays is a total scam! I can't even give them a one-star rating. Don't believe any of the good reviews on here, they are all fake and written by Myholidays agents. I made the mistake of booking a ticket through their website and then received a call from an Indian scammer claiming that the airline had changed their rates and I needed to pay more money through an email link. Can you believe it? I knew right away that it was a scam and called the support numbers listed on Myholidays. But guess what? I hadn't even received a booking confirmation yet and they told me that the ticket had been cancelled and that I would get a refund.
But why cancel the ticket in the first place? It's because they never had a ticket to begin with. They just take your money and then pretend that something went wrong with the booking. And of course, they never send a refund or cancellation email after they tell you that they'll cancel it.
I'm warning you, be careful out there. Never ever book from a website unless it is directly the website of an airline. Myholidays is just a bunch of thieves trying to steal your money. Don't fall for their ridiculous scam emails like I did. Stay away from Myholidays at all costs!
Avoid Myholidays: Terrible Customer Service and False Promises
I had a really bad experience with Myholidays. I had to cancel my April travel plans due to unforeseen circumstances, and I was promised a credit for future use. However, when I tried to book new flights using my credit, I was met with nothing but frustration and disappointment.
Despite my daily attempts to communicate with them via messenger, email, and phone calls, I was unable to use my credit to book a flight home for my daughter's hospital appointment. They even tried to sell me a new set of tickets without using my credit, which was completely unacceptable.
I have been nothing but nice and patient with them, but now I am incredibly angry. I will not stop pursuing this until I get what I am owed.
I strongly advise everyone to avoid Myholidays at all costs. They are a ridiculous business that does not care about their customers.
Update: After 5 days of constant communication, I finally received new flight details and a payment link. However, I had to pay a few hundred extra dollars for a last-minute booking, which was not confirmed until the night before. I had to spend even more money to book a direct flight with another airline, and I still have not received my refund for the payment I made but the tickets were never booked.
I am beyond angry at this point. My experience with Myholidays has been utterly disgraceful.
Terrible Experience with Myholidays: Unreliable Booking System and Poor Customer Service
I had a really bad experience with Myholidays. I wouldn't recommend them to anyone. When I tried to book a flight, the price changed once I entered my bank details. It was really frustrating. I ended up booking twice, but their system messed up my last name. It only had two letters in it! I had to call them to try to fix it, but they were no help at all. They just told me to deal with it at the airport. When I got to the airport, I missed my flight because of their mistake. They wouldn't refund me or give me another ticket. I was so angry that I threatened to take legal action. They sent me a screenshot of my booking, but it was obviously fake. They claimed that I had entered my last name wrong, but the screenshot showed that they had messed up my gender and birthday too. It was a complete mess. I tried to confront them about it, but they didn't respond. Their customer service is the worst I've ever experienced. Don't deal with them!
Myholidays Review: Frustrating Customer Service and Misleading Booking
I gotta say, I wouldn't recommend using Myholidays. They sold me a business flight, but when I got to the airport, the airline said they only booked me for economy. I even had the printout to prove it! And to make matters worse, they charged me an extra ?46 for the "flexibility" to change my flight date.
So I emailed their customer service to try and sort things out. I asked them to change my flight date and also asked why the airline sent me an e-ticket for an economy flight. They promised to get back to me within 2 hours, but instead, they just kept sending me the same email over and over again. It said something like "Our Support Rep has indicated that your request has been Resolved. If you believe that the request has not been resolved, please reply to this email to automatically reopen the request. If there is no response from you, we will assume that the request has been resolved and the request will be automatically closed after 48 hours." They sent it to me more than 10 times in 12 hours!
I mean, come on. I've never had such a frustrating experience with customer service. They wasted my time and money, and I'm really upset about it. So yeah, I wouldn't recommend using Myholidays.
Disappointing Experience with myholidays.com: Unfair Refund Policy for Cancelled Trip
I gotta say, I'm pretty bummed out about my experience with myholidays.com. I thought I was getting a good deal on some flight tickets from Cyprus to Dubai, but boy was I wrong. My boyfriend's visa got declined and we had to cancel our trip, but when I tried to get a refund, they only gave me back half of what I paid! I mean, come on, I worked hard for that money and now I have to give almost a whole month's worth of salary to these guys just because of some stupid visa issue?
I did my research before booking with myholidays.com and I saw some good reviews about their refund policy, but now I'm feeling pretty ripped off. It's not like I cancelled the tickets just for fun, it was a really painful decision to make and now I'm left with a bitter taste in my mouth. I wish they would be more flexible and understanding in these tough times, but I guess they just care about making money.
Honestly, I don't think I'll ever book with myholidays.com again. Their terms and conditions are just too strict and it's not worth the risk. I hope they can learn from this and start treating their customers better, because otherwise they're just going to scare people away.
Shady Practices and Rip-Offs: My Experience with MyHolidays.com
I gotta say, I'm pretty bummed out about my experience with myholidays.com. They straight up ripped me off, man. When I booked my ticket, they charged me extra for the option to change and modify it for free, as well as for insurance. But when I paid for the insurance, it never even showed up! I had to remind them about it, and they only gave me a partial refund.
Then, when I had to postpone my trip for personal reasons, I couldn't get a response from their email support. I had to call them like three or four times just to get my request heard. And when they finally did respond, they charged me 50% of the ticket fare for cancellation and almost 90% for modification! Like, what the heck, man? I already paid extra for the option to change my ticket for free, so why are they charging me more?
When I asked the agent about it, they just said that all the other charges on the site were non-refundable, so tough luck for me. That's just straight up cheating, if you ask me. I wouldn't recommend myholidays.com to anyone, and I'm definitely gonna try to file a complaint against them. They need to be held accountable for their shady practices.
Refund of airport tax for no show
Hi, my name is Olivia Rodrigues. I did not take my flight from Dubai to Mangalore on 13th March 2023 (PNR 56BZL7) with Air India Express as my carrier and Myholidays as my travel agent to whom I had paid. I have been following up with Myholidays (at least one email every week) requesting for my tax refund and all I get to hear (contact person at Myholidays is Ms. Simran) is that they have not received the refund from Air India Express. This is NOT acceptable to me as I did not pay Air India Express, I paid to Myholidays.com and it is your responsibility to get the refund and credit the same to my account. It is almost 3 months now! Unbelievable! I travel quite often and have been using your company to buy tickets but NOT anymore because Myholidays.com is highly inefficient and does not care about their customers. If you have any customer care, I should receive my refund within the next two days.
Olivia Rodrigues.
Refund of 153 AED for cancellation of flight ticket
Hi,
I had booked a ticket from dubai to India via Air India Airlines. However due to medical exigencies I had to cancel the existing ticket. While doing so, Air India Airlines confirmed that refund of 153 AED was provided to the source account. However My holidays team are refunding only 82 AED back to me. They are cheating me of my money and stating that the rest of the refund amount is service fees. This is not acceptable. I want my complete refund amount back which the airlines has refunded.
MHF221345850
Refund
I booked an emirates flight in December 2021 through my holidays.com (MHF211236923). this flight was cancelled by the airline due to covid restriction to Zimbabwe. I requested refund in January until today i have not been refunded. I have written more than 30 emails all in vain. so now i am making all the required formal complaints before also taking this to social Medea. this is extremely bad for companies to deal with clients this way
Desired outcome: I want my Refund immediately
Didn't made refund-Booking ID- MHF221328997
seems this company is fraudster, they are looting people for nothing. I have booked on ticket which they cancelled due to non-availability and i got call from them to re-book or pay addition money for which i denied and asked to cancel this booking and send refund. The person agreed and said refund will be made in 24 to 48 hours but its been a week now. I am sending them emails but no one is bother to reply on that. Please be aware of this company, this is purely a loot house. They don;t bother about customer and reputation whatsoever...
Desired outcome: Would expect someone senior to take care of such matter and customer. Expect to get my refund soon.
Biggest scammers ever! Liars, thieves!
Bought two tickets from Michigan to Chicago with MyHolidays, but it took them over an hour to deliver them to my email and I couldn't contact anyone (their site said it'd be delivered in half an hour). I had to catch that flight because mine had been canceled with another airline. Well I had to purchase the tickets with someone else in order to fly back home. MyHolidays NEVER refunded me. Bernard their Customer Relation Manager was a liar promising to do it and never did. Now I can't get hold of anyone, they don't return my calls and emails. They don't deserve even 1 star! Horrible people.
Desired outcome: Total refund of my purchase that wasn't delivered on time to catch my flight.
Not get refund from my holidays
I was buy the ticket on Sun, Jul 26, 2020 from My holidays travels online Ref No. OTAA1022022, for the corona period all services cancelled. from Jan 22 all service is back to normal, I requested refund from My holidays
Myholidays.com kept my refound
MHF221288828 This is reference number I make reservation with all airlines and somehow myholidays.com made the reservation for me and I had to cancel my reservation the Allegiant airline returned my money but myholidays.com kept it. I keep calling and sending email finally they responded that they have my deposit but they will takeoff all taxes and airport taxes then they will refund my money. I responded to them they blocked me.
Desired outcome: I want my full refund back to my card.
Visiting visa
The worst agency so ever.. They are scammer.. Never pay your flight with them, I book a round trip flight but My holidays turn it into one way flights and the deduct more than one way flights price in any agency.. When I contact them no response
Desired outcome: I want them to change my one way flights to a round trip flight or reform my money for me to book another flight as soon as possible
Qatar airways ticket booking
Dear sir I book my flight today evening via holidays.com from Qatar online my flight from Sialkot to Doha on 22 Nov departure from Sialkot 4am but unfortunately in last movement I not get confirmation on email or page wait more than 1 hour my money detected from my card can you plz do needful last moment following screen apper only
Desired outcome: [protected]
Booking for wrong flights, ignoring my calls, putting me on hold and not responding and extremely rude customer service behavior
I booked a flight to Panama from Dubai. I requested a change to the flight and they booked a lot of different flights on my booking. I repeatedly asked them to remove the excess flights to my booking as they would cause confusion and potentially make me miss my flights.
Additionally i was unable to pick my seat for my flight.
I asked them to upgrade my flight to business class and they said there was no sear while the airline said there was.
Their customer service were not returning my calls and they were rude. They were putting me on hold and not responding.
Desired outcome: Full refund of ticket and cancellation so that i book elsewhere
Overview of My Holidays complaint handling
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My Holidays Contacts
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My Holidays emailssupport@myholidays.com100%Confidence score: 100%Support
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My Holidays addressSuhaim Bin Hamad Street, PO Box: 9012, Doha, Qatar
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My Holidays social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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