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Captain D's

Captain D's review: Need refund for not receiving order after 45 minutes in restaurant

J
Author of the review
11:25 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order at the Milledgeville, Ga. restaurant at 6:46pm on 2/27/24 inside the restaurant. After waiting over 30 minutes for my order in the dining room, my family and I heard a loud verbal dispute/argument occurring in the kitchen. Everyone in the dining room was able to hear this dispute. There were approximately 4 tables waiting on food with approximately 5 individuals standing in the front waiting on orders, plus the drive through window had several cars waiting. After waiting about 5 minutes after the dispute quieted down, I went to the front of the restaurant to check on our food. There was no one at the cash register or visible in the kitchen. At that time, we left the restaurant. I would like a refund for the food we ordered and never received. The amount is $28.21. The order number is 0242. The restaurant number is Captain D's 3867. I paid in cash. My cell number is [protected], my name is Jan Massey, my address is 3006 Heritage Rd Ste D, Milledgeville, Ga 31061. The best email for me is [protected]@gmail.com. I have a receipt from my purchase.

Claimed loss: $28.21

Desired outcome: Please refund amount paid of $28.21

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Update by Jan Massey
Feb 28, 2024 11:26 am UTC

Please refund $28.21

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    Aug 04, 2026
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